Administrative Associate

Ignite your potential. Impact what matters.

Hi, we’re HUB–a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow!

As an Administrative Associate you act as the first point-of-contact to all guests and callers to our branch. An Administrative Associate is responsible for greeting guests, answering/routing calls and providing general administrative support as needed. This is a great opportunity for someone who thrives in a fast paced environment, finds meaning in the details and is looking for the opportunity to join the insurance industry!

• Full-Time opportunity at our Edmonton location.

What You'll Do:

• Welcoming visitors by greeting them, in person or over the telephone; answering and referring inquiries

• Directing visitors by maintaining employee and department directories; giving instructions

• Sorting and forwarding incoming faxes and emails received to appropriate departments

• Handling incoming and outgoing couriers (including regular mail); open, stamp, sort and label for distribution

• Maintaining stock and availability of office supplies by ordering as required

• Maintaining a safe and clean reception area by complying with procedures, rules, and regulations

• Providing support on general administrative office services and is able to refer Brokers for specialized assistance

What We're Looking For:

• Positive attitude, eager to provide great client service experience

• Strong organizational skills with the ability to work under pressure

• Solid administrative skills including strong attention to detail, organization and accuracy

• Ability to multitask and exercise initiative and work effectively in a team environment

• Excellent communication skills both verbal and written

• Highschool Diploma

• Proficiency with MS Office Suite: Word, Excel, PowerPoint and Outlook

• Desire to grow in the insurance industry and obtain a level 1 insurance license

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-tasking

• Integrity: We do the right thing every time

• Teamwork: We work together to maximize results

• Accountability: We measure and take responsibility for outcomes

• Service: We serve customers, communities and colleagues

Why Join HUB?

• An exceptional and welcoming company culture

• Excellent compensation, benefits, RRSP match and company perks

• Paid educational training and vast learning opportunities

• Room for advancement and growth within the organization

• A company that gives back and is active in the community

We believe in our people – they are the best in the industry! We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement! If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

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