Consumer Insights Manager

Job Description

Consumer Insights Manager

• Opportunity to grow your career with Kraft Heinz! 
• Flexible work arrangement – 3 days in office, 2 days remote 
• Collaborative and dynamic work environment 

Kickstart Your Career with Kraft Heinz! 

Are you looking to grow your career in Marketing? Do you want to join a dynamic team with a proven track record of internal growth and career advancement opportunities? We have an exciting permanent part time (3 days per week) opportunity for a Consumer Insights Manager to join our Marketing team, based in Southbank. 

The Company

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

Key position responsibilities include, but not limited to:

• Being the voice of the consumer across the Beverages cluster, AFH teams in Australia and New Zealand, and Growth Channels in New Zealand
• Partnering with marketing and cross-functional stakeholders to identify priority business questions and translate them into actionable insight plans
• Leading qualitative, quantitative, sensory, from brief development, commissioning through to debrief and so what for our business
• Synthesising multiple data sources into clear learnings, strategic implications, and recommendations including desk research where needed
• Presenting insights in a compelling and practical way that supports decision-making across the business
• Supporting teams to define success measures and evaluate the impact of marketing activity
• Contributing thought leadership on consumer, category, and channel trends relevant to Kraft Heinz growth priorities
• Managing elements of the Insights budget to maximise impact and value
• Supporting sensory work for the teams in scope
• Operating effectively in a part-time structure by aligning priorities, building strong stakeholder partnerships, and maintaining clear continuity across projects

What you'll bring:

• Minimum 5 years’ experience in marketing, consumer insights, market research, or a related field
• Experience in FMCG or another fast-paced consumer environment is preferred
• Experience across consumer, shopper, brand, category, or sensory insights would be highly regarded
• A track record of using insights to shape marketing or commercial decisions
• A strong passion for understanding consumer and shopper behaviour
• Curiosity, commercial thinking, and the ability to connect insight to action
• Strong project management skills with the ability to manage multiple priorities and timelines
• Strong analytical skills and attention to detail
• The ability to interpret data and research and turn it into clear recommendations
• Strong written, verbal, and presentation skills
• Confidence influencing stakeholders and working cross-functionally
• The ability to think strategically while staying practical and delivery-focused

Benefits of working with us:

• Hybrid Working – Flexibility around when and where you work
• Leave Options – Volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter
• Great Place to Work certification in Australia and New Zealand
• In House Training Programs

Ready to make an Impact?

If you're an IT professional, a collaborative team player, and passionate about delivering value, we want to hear from you. We will review applications on a rolling basis and reserve the right to close this job posting at any time.

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.