Senior Manager - Vendor Management

Company:

Marsh

Description:

The Senior Manager - Vendor Management, is a member of Mercer’s Vendor Management organization and will have the responsibility for performing governance related activities in support of Mercer and Marsh’s vendor management framework. Key responsibilities include onboarding new vendors and services for Mercer and Marsh, assisting the business / Vendor Relationship Owners with MMC’s required risk assessments, contract support including spend and language negotiations and working with other internal stakeholders.

This role specifically requires an expert understanding of third-party risk management.

.Key responsibilities are:

• Assist in the ongoing maturity and enforcement of Vendor Management’s governance model.
• Ensure all vendor onboarding activity complies with the company's policies and procedures, educating Vendor Relationship Owners when necessary.
• Ensure compliance with the Vendor Management program throughout the vendor life cycle, collaborating with Vendor Relationship Owners to provide guidance and support.
• Assess various third-party related risks and the presence or absence of controls to appropriately report, monitor and mitigate in collaboration with various stakeholders.
• Working with Vendor Relationship Owners, Procurement, Legal, Information Security, Compliance, and others including vendors, recommends favourable pricing and terms for new and existing vendor contracts.
• Monitor contractual agreements, collaborating with Vendor Relationship Owners, to assure strategic opportunities are leveraged.
• Measures the risk and criticality associated with each new and renewing vendor engagement to determine any required contract components that will help safeguard Mercer.
• Maintain an accurate and up-to-date repository of all contracts and vendor details as the department expands into new regions and lines of business.
• Communicate guidelines and deadlines clearly between internal partners and external resources on a minimum weekly basis.
• Provide stakeholders with actionable insights based on data analysis.
• Manage tight deadlines and prioritize workload effectively in a fast-paced environment.
• Participate in team discussions to propose process improvement ideas.

Note: Applicants will need to work 6:30am – 15:30 IST working hours.

What you need to have:

• Graduation/post-graduation in any stream
• 7+ years of progressive experience in Third party vendor risk management and/or contracting with vendors for a global organization.
• Knowledge of contracting principles and procedures applicable to pre-award and/or post-award actions pertinent to procurement and/or administration of contracts.
• Proficient in contract standards and language and comfortable being able to discuss with Vendor Relationship Owners and legal support staff.
• Familiarity with vendor management and governance methodologies.
• Experience of working with clients/stakeholders across different geographies.
• Experience managing multiple projects at one time, including the ability to plan, assign tasks, and evaluate and report on progress toward objectives.
• Must be confident in making and enforcing risk-based decisions.
• Proven self-starter with ability to work independently and coordinate with remote teams.
• Must have excellent ability to effectively communicate verbally and in writing at all levels.
• Critical thinker with a solution driven mind-set.
• The ability to lead and manage projects through the full project lifecycle.
• Excellent attention to details.
• Strong organizational skills, problem solving abilities and able to help Vendor Relationship Owners and other key stakeholders meet tight deadlines for deliverables.
• Excellent interpersonal skills and demonstrated ability to work effectively in a team environment.

What makes you stand out?

• Formal Project Management experience preferred.
• Experience with vendor management and/or contract management software required.
• Experience with OneTrust Third Party Risk Management module preferred.
• Knowledge of Information Security Standards, Generally Accepted Privacy Practices, Generally Acceptable Audit Standards a plus.
• Must possess strong computer skills to utilize Microsoft Tools: Word, Excel, Outlook, SharePoint, and Teams.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.