Housekeeping Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

About the role

Four Seasons Resort Scottsdale is looking for a Housekeeping Coordinator to serve as the heart of our Housekeeping operation, ensuring seamless communication between departments while supporting an exceptional experience for our guests and residents. In this role, you will coordinate daily housekeeping activities, manage guest requests, maintain departmental records, and help create an organized and efficient environment where our team can thrive. The ideal candidate is a detail-oriented hospitality professional with a warm, service-focused approach who enjoys building relationships, supporting others, and contributing to the world-class experiences that define Four Seasons.

What you will do

• Serve as the primary communication hub for the Housekeeping department, handling guest requests, incoming calls, and interdepartmental coordination to ensure exceptional service and operational efficiency.

• Coordinate daily housekeeping operations by assigning rooms to Room Attendants, dispatching Housemen and Runners, and monitoring room status and productivity throughout the day.

• Maintain accurate departmental records, including guest requests, engineering work orders, lost and found documentation, discrepancy reports, and key inventory logs.

• Support administrative operations by organizing office files, preparing daily reports, managing departmental supplies, and completing various clerical and data-entry responsibilities.

• Ensure seamless communication between Housekeeping, Front Office, Engineering, and other departments while tracking guest-requested items and following through on service recovery and operational needs.

 

What you bring

• Previous administrative, office coordination, or housekeeping experience required; luxury hotel or resort experience preferred.

• Ability to work flexible 6-8 hour shifts in a fast-paced hospitality environment.

• Strong verbal and written English communication skills required; bilingual Spanish skills are highly preferred.

• Positive, professional, and team-oriented attitude with the flexibility to work weekends and holidays as business demands require.

• Ability to stand and move throughout the shift and safely lift, carry, push, or pull up to 50 lbs. as needed.

 

What we offer

• Comprehensive health benefits including medical, dental, vision, and life insurance

• 401(k) plan with company match

• Exclusive employee rates at Four Seasons Hotels & Resorts worldwide

• Complimentary uniforms with dry cleaning service

• Complimentary shift meals and on-site parking

• Exceptional learning, development, and tuition reimbursement opportunities that support your growth, elevate your skills, and help you build a rewarding career

• A culture rooted in care, respect, and inclusion, where you're encouraged to bring your authentic self to work each day

• Employee events, celebrations, and recognition experiences that foster connection, belonging, and a strong sense of community

 

Schedule & Hours

• Full Time

• Available to work both AM and PM shifts (7:00 AM - 3:30 PM and 3:00 PM - 11:30 PM).

 

Candidates must have valid work authorization for the U.S. 

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf