Communications Specialist, Internal Communications, Communications Department – Temporary Full-Time (1.0) (Until May 2027)

Compensation Pay Range:

$45.37-$53.39

Job Description:

If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub. 
 

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.   
 

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. 
 
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. 
 
Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario. 
 

POSITION SUMMARY
At CHEO, we are committed to making a difference in the lives of children, youth and families by providing exceptional care and services. We are seeking a dynamic individual to fill a key role in the organization.
 

Reporting to the Manager of Strategic Communications, the Communications Specialist – Internal Communications will contribute to internal corporate projects that support CHEO’s vision of the best life for every child and youth.
 

The Communications Specialist – Internal Communications will develop and execute communications plans to enhance and support hospital operations and employee engagement. This individual is a seasoned communications professional, with proven experience in delivering impactful internal strategies. A creative storyteller and content creator, the Communications Specialist – Internal Communications – is a strong multitasker and innovator to achieve the goals.
 

MAIN RESPONSIBILITIES

• Develop internal communications strategies and tactics to create awareness and engagement with CHEO’s internal stakeholders;
• Review or create various communications material for internal audiences, ensuring overarching narrative and brand alignment.
• Develop and foster strong relationships with internal teams and departments;
• Deliver compelling storytelling for CHEO’s internal audiences;
• Leads and supports effective internal communications tools such as intranet and internal platforms, creative internal campaigns and more;
• Provide communications advice and guidance to leadership and staff as required.
• Work collaboratively with peers at CHEO Research Institute and CHEO Foundation to collaborate and align on behalf of the CHEO brand for maximum impact and effectiveness.
• Promote and carry out best practices in communications, with a commitment to continuous improvement across CHEO.
• Perform other related duties as required.
   

QUALIFICATIONS

• Formal education in communications or related field or equivalent experience (Essential)
• 3-5 years of experience in the field of internal communications (Essential)
• Experience writing and executing internal communications plans (Essential)
• Experience in developing communications products across a variety of channels and formats (Essential)
• Exceptional verbal and written skills; (Essential)
• Strong organizational and project management skills with the ability to set and manage priorities, meet deadlines, and work autonomously (Essential)
• Deal effectively with internal and external customers (Essential)
• Criminal Record Check (Level 1) (Essential)  
• Bilingualism (French/English) (Preferred)
   

Timeline may be extended or shortened based on operational needs.
 

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process.  This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.  
 

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.     
 

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act. 

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.