Housekeeping Coordinator

Overview

Are you ready to escape the ordinary and step into somewhere truly special?  If you take pride in supporting others do their job well, we want YOU on our team!

 

At Wailea Beach Villas, nestled in the heart of Wailea, on the island of Maui, we’re seeking a dedicated full-time Housekeeping Coordinator to bring passion and excellence to our world-class property. As part of the CoralTree Residence Collection, you’ll join a company known for managing premium and luxury residential properties with authenticity and purpose. A company that values people, purpose, and place--bringing heartfelt service and genuine aloha to everything we do.

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

• Earn up to 24 days of PTO (Paid Time Off) in your first year. 
• Five free room nights at CoralTree Hospitality properties!
• Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties.
• Medical through HMSA and Dental with HDS
• Paid Parental Leave
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• Employee Assistance Program
• Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more!
• Pay Rate: $27.00 per hour

CoralTree Residence Collection is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Responsibilities

The housekeeping coordinator supports the Housekeeping team's overall operations, ensuring exceptional cleanliness, organization, and efficiency. This role bridges the connection between the housekeeping team and property operations, and guest service departments to uphold our brand promise: “Serve from the Heart and Empower Experiences.

• Provide daily administrative and operational support to the Housekeeping Manager and team.
• Coordinate scheduling, timekeeping, and assignment sheets to ensure efficient use of staff resources.
• Handle guest and owner requests related to housekeeping services promptly and professionally.
• Communicate effectively with maintenance, Guest Services, and Front Office, and ensure timely turnover of residences.
• Track and report on unit status, productivity, and quality performance metrics.
• Assist with onboarding, training coordination, and recognition efforts of the housekeeping team

Qualifications

• Proficiency in Microsoft Office Suite and hospitality management systems (experience with PMS systems preferred)
• Previous experience in hospitality operations or housekeeping administration preferred.
• Demonstrated ability to prioritize, multitask, and work with minimal supervision.
• Strong verbal and written communication skills with attention to detail.
• Must have strong organizational skills.
• A genuine passion for hospitality, teamwork, and delivering excellence is required.
• You must have the ability to manage time effectively.
• Must work with minimal supervision and be proactive in the approach to problem resolution.