Great People Work Here.

Twinings & Co has a proud history spanning over 300 years and operates on a global scale. With strong brand positioning we are viewed as a market leader in our field. The Australian operations continue to enjoy a positive growth trajectory. We are a high performing business that is focused on employing the best talent in the market to deliver on the business’ clear vision for success. 

1.       Field Operational Support:

·       Support the third-party field team to ensure efficient and effective execution- delivering the “Perfect store”.

·       Setting expectations (in collaboration with Sales Team) and ensuring strong compliance via audits / accountability to the execution of agreed plans. 

·       Complete internal post activity reviews (photos, compliance %, ROI and key learnings – working with the category team)

·       Educate internal stakeholders on the KPIs and ROI achieved for each field event, with test & learns tracked across each customer and channel. 
 

2.       Field Sales Support:
·       Complete store visits as part of call cycle to win in Independents stores via improved distribution, promotional off locations and NPD ranging.
·       Complete occasional store visits in Corporate Grocery aligned to key activations to ensure compliance and best in class execution.
·       Utilise time in field learnings to feed into briefing documents for third party provider.
·       Report back to business on any new news in NPD, activations and pricing mechanics in the market.
 
 

3.       Team Coordination:
·       Assist in leading and managing the relationship with the third-party field providers Client Services Support person.
·       Support in building out Quarterly Business Reviews under the supervision and support of the Business Manager- Distributors, P&C & Field Operations.
·       Participate in regular internal team meetings to communicate objectives, activity updates, and address challenges as they arise.
·       Collaborate with the category, sales and marketing teams to build strong sales tool kits to support field operations (example one pager sell ins).
 

4.       Resource Assistance:
·       Help allocate and manage resources such as Merchandiser minutes, Rep priorities, pre-sells, Sales and distribution targets for core and NPD.
·       Ensure proper maintenance and utilization of operational resources and technology.
 

5.       Compliance and Safety:
·       Ensure all field activities comply with company policies, industry regulations, and safety standards.
 

6.       Reporting and Documentation:
·       Prepare and submit regular reports on field operations, performance metrics, and incident reports under supervision (Compliance, learnings and actions).
·       Maintain accurate records of field activities, resource utilization, and team performance (maintained on Sales SharePoint Page).
·       Populate investment tracker detailing field cost spend each month.
 
 

-     Prior Field / Sales experience – Ideally as a Sales Rep in Independents Channel for minimum 1-2 years. 
-     Ideally tertiary qualified: Bachelor of business / commerce 
-      Strong communication skills
-      Strong selling skills 
-      Problem solving/ critical thinking ability
-      Detail-oriented (accurate and self-organised)
-      Motivated and passionate (energised by making improvements)
-      Ability to collaborate effectively across teams and third parties