What this job involves:

As a Planner/Scheduler at JLL, you'll serve as the strategic orchestrator of maintenance operations, ensuring seamless coordination between reactive repairs, preventive maintenance programs, and capital improvement projects. This role demands a detail-oriented professional who can balance competing priorities while maintaining operational efficiency across complex facility portfolios. You'll work closely with maintenance teams, vendors, contractors, and client stakeholders to develop comprehensive schedules that minimize downtime and maximize asset performance. At JLL, we embrace more innovative ways of working, and you'll leverage cutting-edge CMMS platforms and data analytics to transform maintenance planning from a reactive function into a proactive, predictive discipline. Your ability to anticipate conflicts, optimize resource allocation, and communicate effectively will directly impact facility reliability and client satisfaction. This position offers the opportunity to shape operational excellence while contributing to a team environment where collaboration and continuous improvement drive success.

What your day-to-day will look like:

• Develop and maintain comprehensive maintenance schedules for preventive, corrective, and predictive maintenance activities across assigned facilities

• Coordinate work order planning by evaluating scope, estimating labor hours, identifying required materials, and determining optimal scheduling windows to minimize operational disruption

• Collaborate with maintenance technicians, engineering teams, and external contractors to ensure proper resource allocation and adherence to established timelines

• Monitor work order backlog and schedule compliance, proactively identifying potential bottlenecks and implementing corrective actions to maintain service level agreements

• Utilize CMMS (Computerized Maintenance Management System) platforms to track work order status, generate performance reports, and analyze maintenance trends

• Conduct regular planning meetings with stakeholders to review upcoming maintenance activities, discuss resource requirements, and address scheduling conflicts

• Coordinate shutdowns and outages for critical equipment, developing detailed execution plans that account for dependencies, safety protocols, and business continuity requirements

• Maintain accurate documentation of maintenance schedules, work histories, and equipment records to support compliance audits and continuous improvement initiatives

• Analyze maintenance data to identify opportunities for schedule optimization, cost reduction, and improved equipment reliability

Required qualifications:

• Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field, or equivalent combination of education and experience

• Minimum 3-5 years of experience in maintenance planning, scheduling, or facilities operations in commercial real estate, industrial, or institutional environments

• Proficiency with CMMS platforms (e.g., Maximo, SAP, JD Edwards, or similar systems) and demonstrated ability to leverage technology for planning optimization

• Strong understanding of preventive and predictive maintenance strategies, work order management, and asset lifecycle principles

• Excellent organizational and time management skills with proven ability to manage multiple competing priorities simultaneously

• Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting

• Strong written and verbal communication skills with ability to collaborate effectively across diverse teams and stakeholder groups

• Knowledge of safety regulations, industry standards, and best practices related to facility maintenance operations

Preferred qualifications:

• Professional certification such as Certified Maintenance and Reliability Professional (CMRP), Project Management Professional (PMP), or equivalent credentials

• Experience with enterprise asset management platforms and integration with building automation systems

• Background in critical environment facilities (data centers, healthcare, life sciences, or mission-critical operations)

• Demonstrated experience implementing or optimizing maintenance planning processes that improved schedule compliance or reduced operational costs

• Familiarity with lean principles, continuous improvement methodologies, and root cause analysis techniques

• Experience working in client-facing roles within third-party facility management or property services organizations