Overview

Account Executive, Healthcare

Location: Remote, US Work Arrangement: Remote

Position Summary

As an Account Executive, Healthcare at Hyland, you'll play a pivotal role in driving meaningful growth within a dedicated portfolio of existing healthcare accounts. This is a role built for a strategic, relationship-driven sales professional who knows how to connect the right solutions to real business challenges — and who thrives in a complex, fast-moving enterprise environment. You'll work alongside cross-functional teams to expand customer adoption, identify new opportunities, and deliver measurable value — all while cultivating the trusted, long-term relationships that define exceptional account management. If you're results-driven, intellectually curious, and passionate about the intersection of technology and healthcare, we'd love to connect.

Your Role Responsibilities? Here's what you'll do.

• Develop and execute strategic account plans to grow revenue within assigned healthcare accounts through expansion, upsell, and cross-sell opportunities.
• Build and maintain executive-level relationships with key stakeholders across customer organizations.
• Manage complex enterprise sales cycles and maintain accurate opportunity forecasts within CRM tools.
• Collaborate closely with Customer Success Managers, Solution Engineers, Product Specialists, and Leadership to drive customer outcomes and advance opportunities.
• Lead contract negotiations and develop closing strategies to ensure opportunities progress and close in alignment with forecast.
• Stay current on healthcare market trends, industry challenges, and emerging technologies to effectively position solutions and identify growth opportunities.

Role Essentials

• 5+ years of enterprise software sales experience with a demonstrated track record of managing and growing customer accounts.
• Experience selling into healthcare organizations, including navigating complex, multi-stakeholder environments.
• Strong consultative selling, negotiation, and relationship management skills with the ability to influence at the executive level.
• Proficiency with CRM tools, opportunity management, forecasting, and account planning platforms.
• Strong business acumen with the ability to understand customer challenges and align solutions to measurable outcomes.

What We'd Like to See

• Experience selling enterprise software solutions to hospitals, health systems, healthcare providers, or payer organizations.
• Experience managing accounts with annual revenues exceeding $500M.
• Demonstrated success closing opportunities ranging from $50K to $1M+.
• Knowledge of healthcare technology trends, digital transformation initiatives, and AI-enabled solutions.
• Familiarity working alongside specialized sales teams and solution experts in complex enterprise selling environments.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

 

Responsibilities

• Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritizing of opportunities for assigned moderate risk, moderate impact existing or potential customers or partners
• Develop and communicate accurate sales forecasting on a real-time basis
• Pro-actively initiate contact with potential customers, customers and partners on a regular basis to develop, maintain and expand business relationships. Collaborate with all available company resources to develop and maintain pipeline
• Take proactive measures to streamline and constantly improve account management and the sales process
• Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstration
• Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits or sales calls
• Understanding of best practices and market trends, as well as customer and potential customers business and technical needs. Pursue opportunities for company expansion and integration
• Engage company specialist and support resources as needed to advance opportunities
• Assist with determining the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response
• Attend and actively contribute to trade shows; ensure customers or potential customers are participating in company marketing efforts to the best of their ability
• Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time, as forecast
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy