- Workplace
- Remote
- Type
- Full-time
- Department
- Administration
- Source
- RecruiterFlow
Description
The snapshot
Staffstream is hiring an experienced, mid-level Bookkeeper & Operations Assistant to support a growing Australian bookkeeping business. You will work closely with its Director, an experienced bookkeeper who needs a reliable partner to take ownership of client accounts and bring more structure to daily operations. This is a full-time, remote opportunity for candidates based in the Philippines.
Bookkeeping comes first, especially accounts payable and accounts receivable. You will also organise client records and correspondence, build practical SOPs, and help turn manual routines into dependable processes. It is a hands-on role in a small, developing business where your work will be visible and useful.
What you will actually do
Australian bookkeeping, accounts payable and receivable
- Manage day-to-day bookkeeping across Australian client files, with a strong focus on accounts payable and accounts receivable rather than primarily payroll.
- Process supplier invoices, check coding and supporting documents, track approvals and payments, and investigate discrepancies so payables remain accurate and current.
- Maintain customer invoices and receivables, monitor outstanding balances, follow up missing payments professionally, and keep clear records of collection activity.
- Complete bank reconciliations, transaction coding and general ledger updates in Xero, making sure client files are accurate and ready for review.
- Support Australian GST, BAS/IAS, PAYG and superannuation-related bookkeeping records and compliance work within your proven experience and the Director’s review arrangements.
SOPs, systems and process improvement
- Create clear standard operating procedures (SOPs), checklists and step-by-step workflows for recurring bookkeeping and administration tasks, including processes that do not yet have written instructions.
- Identify gaps in client setup, recordkeeping and follow-up processes, then work with the Director to put simple, repeatable systems in place.
- Look for practical ways to reduce manual work through templates, improved workflows and appropriate automation or AI tools, without compromising accuracy or confidentiality.
Director support, email and document organisation
- Help manage the Director’s inbox by sorting correspondence, identifying urgent items, actioning routine requests and tracking what still needs a response.
- Set up and maintain logical digital filing systems so financial records, client emails and source documents are easy to find and consistently named.
- Coordinate administrative follow-ups, tasks and priorities so the Director can spend more time on clients and growing the business.
Client onboarding and reporting
- Collect onboarding information, follow up missing documents and maintain accurate client records and task status across the business’s systems.
- Prepare financial summaries and routine client reports, check the details carefully and flag unusual transactions or missing information before work is finalised.
What you need to bring
- Genuine, hands-on Australian bookkeeping experience, with enough knowledge of Australian processes and compliance to manage routine client work accurately.
- Strong practical accounts payable and accounts receivable capability, including reconciliations, discrepancies and follow-up on outstanding balances.
- Hands-on experience in using Xero.
- Experience creating SOPs or documenting and improving processes, with examples of systems or workflows you have built yourself.
- Strong organisation and administrative judgement, including handling correspondence, client documents and competing priorities without constant direction.
- Clear, professional communication and the confidence to work directly with a busy Australian Director and follow up clients when needed.
Nice to have
- Experience supporting several Australian bookkeeping clients or working in an Australian bookkeeping or accounting practice.
- MYOB experience.
- Experience with practice management software, client onboarding workflows or improving a business’s back-office setup.
- Practical use of automation or AI tools to improve repetitive bookkeeping and administrative tasks.
- Bookkeeping or accounting qualifications or certifications.
The setup
- This role is open to Philippines-based candidates.
- Fully remote, working full Australian business hours.
- Staffstream provides your work-from-home equipment.
What's in it for you
- HMO health cover, with one dependent covered for free.
- Group life insurance.
- Paid leave credits.