Senior Specialist - Health Consulting Delivery

Company:

Marsh

Description:

Roles and Responsibilities:

• Track and coordinate all employee benefits insurance policy renewals globally
• Preparation of client deliverables, including regular reporting and presentations
• Perform quality checks and peer review of data, including reasons for employee headcount movement, premium changes by line of coverage, brokerage savings etc.                    
• Data entry- and high-level analysis - assist the Account Management team in gathering, organizing, validating, entering and analyzing data using Benefits Management
• Ensure timely completion of Benefits Management by local brokers to ensure the Rules of the Road are followed
• Route enquiries to the correct point of contact and provide timely follow up and responses

Technical Skills - Skills & Responsibilities

Analytical Skills

Perform structured analyses on global benefits data, identify trends in renewal metrics, and prepare summaries for client reporting.

Build dashboards using Power BI/Excel; generate stewardship and savings insights; create executive summaries tailored to client needs.

Data Validation

Apply rigorous validation checks on client-provided renewal data across regions; flag discrepancies and prepare exception reports to ensure data integrity.

Conduct reconciliation and error-checking on datasets; prepare exception lists to highlight data issues before analysis.

MS Excel

Develop and maintain complex workbooks using formulas, pivot tables, Power Query, and macros to automate data consolidation and validation workflows.

Automate renewal data consolidation and benefit harmonization; streamline reporting and validation processes across multiple regions.

Numerical Skills

Execute precise calculations, rate and ratio computations, and sanity checks to ensure accuracy of renewal and benefits data.

Support accuracy in stewardship and savings reports through detailed numerical validation and reconciliation checks.

Data Analysis

Explore and analyze large datasets to generate actionable insights; support visualization efforts for client reporting.

Perform entry-level data analysis; create summary tables and visualizations to support stewardship and savings insights.

Root Cause Analysis

Lead investigations into data discrepancies or process inefficiencies; develop recommendations for resolution.

Conduct structured problem-solving sessions; produce action plans to address data quality or process issues in renewal workflows.

MS PowerPoint

Create polished, client-ready presentations with visuals and commentary summarizing key findings and recommendations.

Develop slides summarizing renewal insights, stewardship results, and savings opportunities for client and broker meetings.

AI Skills

Utilize AI tools to automate data validation, harmonize and consolidate benefits data, generate actionable insights through AI-enhanced visualization and natural language generation, perform precise numerical validation and continuous data quality monitoring, and support client communications by translating technical findings into clear, client-friendly outputs.

 Apply AI-powered anomaly detection and exception reporting on renewal data; automate data transformation and harmonization using AI-integrated Excel and Power Query; build AI-augmented dashboards and executive summaries in Power BI/Excel; use AI algorithms for reconciliation and error detection; leverage AI chatbots and summarization tools to enhance client interaction and communication.

Domain Skills - Health & Benefits (H&B)

Interpret health insurance utilization, premiums, and claims data to support renewal inputs and client decision-making.

Analyze health insurance metrics to validate renewal assumptions and support client-specific benefit harmonization.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.