Supply Account Manager

The Supercritical Mission

This September the UN stopped hedging: the world will overshoot 1.5°C of warming, and carbon removal, alongside deep emissions cuts, is essential to coming back. The math is stark. The world needs to remove roughly 10 billion tonnes of CO₂ a year by 2050, and all the permanent removal ever delivered adds up to fewer than 2 million tonnes, less than a single day of that future run rate. An industry Swiss Re calls the next trillion-dollar market has to be built from scratch in under three decades.

Supercritical exists to build it. Our mission: scale carbon removal to gigatonnes by building the connective infrastructure for the market. As the #1 carbon removal marketplace we source, create, and guarantee permanent supply for the world’s most demanding buyers. Nearly 2 million tonnes facilitated for 200+ corporate buyers. A science team that helps set the SBTi standards the market will be measured against. More than 300,000 tonnes delivered and retired with zero missed retirements, and the largest biochar offtake in US history, 1 million tonnes over 10 years, created for Microsoft.

Why Carbon Removal, Why Now?

Carbon removal is not carbon avoidance. A carbon removal credit is one tonne of CO₂ physically taken out of the atmosphere and stored permanently. One tonne emitted plus one tonne removed equals net zero; no other route produces a credible claim. And demand is no longer voluntary goodwill: SBTi’s Net-Zero Standard now sets interim removal targets on the path to net zero, disclosure rules are switching on across major markets, and the AI economy is already buying, with Google, Amazon, Stripe, and Anthropic all purchasing carbon removal and Microsoft behind the largest biochar offtake in history. This market gets built in the next three decades, by the people who show up early.

The role

Our suppliers are at the heart of what we offer the world's most demanding carbon removal buyers. As Supply Account Manager, you'll own Supercritical's relationships with every supplier across the world once they’ve contracted with us: our exclusive and non-exclusive projects, the suppliers behind the offtakes and deals we've sold, and the early-stage projects moving through our Supply Development Programme.

This is a stakeholder management role, inside and outside the business. You'll onboard each supplier and be their point of contact through development, delivery, review and renewal, building relationships strong enough to handle every conversation, from a new deal to a missed milestone. You'll run the regular rhythm, from check-ins to QBRs, know each project inside out, and coordinate our supply, sales, marketing and climate science teams so both sides deliver.

You'll also keep us on top of our commitments. You'll be accountable for delivery against contracted milestones, own credit retirement end to end, and maintain each supplier's risk and compliance record so sales always knows what's ready to allocate. When something slips, you'll be the first to know and will make sure the right people hear about it fast. HubSpot is our single source of truth, and you'll help shape the automated workflows that keep routine updates moving, so your time goes on the relationships that matter most.

Key responsibilities:

• Supplier relationships: be the single owner of the relationship for every signed supplier, from onboarding through to renewal or exit, engaging stakeholders up to founder and CEO level. 
• Account management: own the terms of every signed supply contract, with accountability for supplier delivery against contracted milestones. Run QBRs and annual reviews according to supplier tier, and own supplier reporting, tracking NPS and performance KPIs.
• Supplier Workflow management: own supplier workflows across the lifecycle, from credit retirement to maintaining each supplier's risk register, compliance record and current rating, and confirming when a supplier is ready for allocation. 
• Project development: guide new projects through our supply development programme, owning the development plan and managing internal and external stakeholders through to project launch.