- Location
- Chennai - Unit 1, India
- Type
- Full-time
- Department
- Operations
- Source
- Workday
Description
Management Level
GRole Summary
This role will be responsible for procurement operations activity within EQ.
Proactiveness, self-drive, determination, and a positive attitude and behaviours are requirement of this role, as is a target orientated individual.
The Procurement Buyer role is responsible for delivering best practice operational processes and practices by utilising technology and following EQ policies and procedures. The jobholder will seek continuous improvement in all activities performed, working under the instruction and closely with the Procurement Operations Manager.
The role holder will deliver excellent customer service, truly understanding the business need and any issues raised by internal stakeholders, seeking speedy and effective solutions.
The jobholder will ensure they deliver against targets, efficiency measures, values, internal satisfaction levels and agreed timescales. Furthermore, the jobholder will ensure improved utilisation of procurement tools.
Developing strong working relationships with all members of the Procurement Team and being flexible in approach and tasks required for the betterment of the team (and its desired outcomes) is a key aspect of this role.
Roles and responsibilities
The successful candidate will be responsible for the following:
- Providing helpdesk services (via teams, email and systems like ServiceNow) to support front line business with procurement enquiries or problems, resolving issues.
- Managing centralised requisition and purchase order processes (front end P2P services), including providing an order on behalf of service for key stakeholders.
- Creating receipts on Workday to ensure a smooth payment to Supplier invoices
- Responsible for uploading the contracts to the contracts database
- Experience of handling US and EMEA stakeholders
- Producing procurement management information (performance, compliance etc.) to the Procurement Team and the business, via a range of sophisticated dashboards
- Managing the supplier onboarding and due diligence process (issue, follow up and close) in line with policy.
- Managing the invoice related queries with accounts payable team
- Managing the new joiners training, access and prep them to move to Production
- Frequent connect with key stakeholders within team and understand their queries and find a solution
- Handling the escalation process and share the route cause analysis to the Manager
- Track the SLA/KPI regularly and report it to manager monthly
Experience, skills and behaviours:
The successful candidate will demonstrate the following experience, skills and behaviours:
- Proactiveness, self-drive, determination, and a positivity
- Team player, with the capability to lead and motivate peers across the organisation
- A track record of achieving targets and results
- 5 to 8 years’ experience in Procurement Operations
- Strong grounding in procurement operations processes and practices Understanding of procurement processes and systems, including P2P, strategic sourcing and supplier relationship and risk management practices
- Experience in supporting the development of process and systems in procurement.
- Strong data and analytical skills, comfortable using fact-based analysis to support business decision making.
- Excellent data and information presentation skills
- Industry experience, potentially including financial services background.
- Capacity to engage with strategic issues and work alongside stakeholders to develop pragmatic plans of action which are aligned with their business needs.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.