Community Outreach Specialist

Job Description

Must be located in the Philadelphia area

A bit about this role:

We are looking for a Community Outreach Specialist who blends the compassion of a social worker with the strategic grit of a seasoned marketer. In this role, you aren't just "opening doors"—you are building the ecosystem where our Medicare Advantage members and Broker partners thrive. You will be the face of Devoted in the community, sourcing high-impact opportunities and working hand-in-hand with Broker Managers to ensure our external agents are positioned for success.

Responsibilities & Impact:

• Strategic Networking: Build and maintain deep-rooted relationships with community "gatekeepers" and influencers to secure high-traffic venues for agent prospecting.

• Event Orchestration: Source, plan, and host engaging sales and marketing events (with a primary focus on lead generation) and Medicare educational presentations.

• Broker Manager Partnership: Collaborate closely with Broker Managers to align outreach strategies, coordinate agent assignments for events, and ensure maximum ROI on community investments.

• Agent Mentorship: Train and motivate external agents on community-based marketing best practices, event etiquette, and effective lead-generation techniques.

• Provider Collaboration: Partner with local provider groups for strategic co-op marketing initiatives that benefit both the clinic and the community.

• Compliance & Strategy: Ensure all activities strictly adhere to Medicare marketing guidelines and CMS compliance regulations while tracking local ROI to refine market strategy.

Required Skills & Experience:

• Local Expertise: An existing network of community contacts and deep knowledge of the local senior landscape.

• Licensure: Must hold an active insurance producer license in your state of residence (or obtain one within 90 days of hire) and maintain it in good standing.

• Mobility: A valid, unrestricted driver’s license and the ability to travel across the local territory to manage events and relationships.

• Education: College degree preferred.

Desired Attributes:

• The "Devoted" Spirit: A genuine passion for improving the American healthcare system and a "servant-leader" mindset.

• Industry Savvy: Proven experience in the Medicare Advantage industry; ability to navigate a fast-paced, "startup-feel" environment.

• Agile Performer: Ability to adapt quickly to changing market needs and remain technically savvy in a digital-first organization.

• Communicator & Connector: Stellar public speaking skills and the ability to establish instant credibility with both senior citizens and corporate stakeholders.

• Team-Oriented: A customer-service-focused collaborator who thrives when working across departments to achieve collective goals.

Salary range: $60,000 - $75,000 annually

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going — all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.