Community Outreach Specialist

Job post summary 

Date posted: August 22, 2025 

Pay: Up to $100,000.00 per year 

Job description: 

Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day. 

Title: Community Outreach Specialist 

Location: White Plains/Westchester County 

Salary: Up to $100,000 

***Local travel within assigned territory required. 

Description: 

The Community Outreach Specialist will in promote Always Compassionate Health's home care services within Westchester County and educate prospective clients and community partners about eligibility and enrollment processes. 

Responsibilities: 

• Conducting research to understand the local market trends, demographics, and competition to identify opportunities for growth 

• Developing outreach plans and strategies tailored to the specific needs and preferences of the target audience 

• Building and maintaining relationships with healthcare professionals, community organizations, senior centers, hospitals, and other referral sources to generate referrals and leads 

• Traveling within the assigned region to meet with current and prospective clients, as well as referral partners 

• Organizing and participating in community events, health fairs, and seminars to promote the home care services and educate the public about the benefits of home care 

• Utilizing online channels such as social media, email marketing, and website optimization to reach and engage with potential clients and referral sources 

• Building rapport with clients and their families, addressing their questions and/or concerns 

• Monitoring the effectiveness of outreach campaigns, tracking leads and conversions, and providing regular reports to management on key performance metrics 

Requirements: 

• Bachelor’s Degree required, Master’s degree preferred 

• Experience with enrollment/intake for clients in a home/community-based setting 

• Demonstrated knowledge of entitlements; Medicaid, DSS, DOH rules and regulations/insurance verification processes 

• Experience with educating clients on health insurance benefits, entitlements, and assisting with the application/enrollment process 

• History of developing and maintaining relationships with community partners and referral sources 

• Access to personal transportation and willingness to travel within the assigned territory 

Benefits: 

• Health insurance 

• Vision/Dental coverage 

• 401K 

• AFLAC 

• Paid Time Off 

Always Compassionate Health provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment-related decisions are based solely on relevant criteria including experience and suitability. 

Job Type: Full-time 

Benefits: 

• 401(k) 

• Dental insurance 

• Health insurance 

• Paid time off 

• Vision insurance 

Application Question(s): 

• The position is based in Westchester County, NY. Do you currently reside in/near this location? 

Education: 

• Bachelor's (Required) 

Experience: 

• Community engagement: 2 years (Required) 

• Home & community care: 2 years (Required) 

Willingness to travel: 

• 75% (Required) 

Work Location: In person