Head of Direct Sales, Enterprise Business (Mid-Market, Retail)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

1 Vertical Sales Strategy & Planning: 

• Develop and own the comprehensive sales strategy and execution plan specifically for the vertical, aligned with overall company sales objectives. 

• Conduct in-depth market analysis, competitive landscaping, and customer segmentation within the vertical. 

• Define target accounts, value propositions, and messaging tailored to the vertical's specific needs and pain points. 

• Set ambitious but achievable sales targets, KPIs, and performance metrics for the vertical. 

2 Sales Execution & Growth: 

• Lead the vertical sales team to identify, pursue, and close new business opportunities within the target market. 

• Oversee the entire sales cycle for key deals within the vertical, providing guidance and support to the team. 

• Develop and nurture strategic relationships with key decision-makers and influencers in the vertical. 

• Identify and develop channel partnerships or alliances relevant to the vertical. 

3 Team Leadership & Development: 

• Build, mentor, coach, and manage a high-performing team of Vertical Sales Managers and Account Executives. 

• Set clear expectations, provide regular feedback, and conduct performance reviews. 

• Foster a culture of collaboration, accountability, and continuous improvement within the team. 

• Ensure the team is equipped with the necessary knowledge, tools, and training specific to the vertical. 

4 Vertical Expertise & Advocacy: 

• Act as the internal subject matter expert and external thought leader for the vertical. 

• Gather deep insights into vertical-specific customer requirements, industry trends, and regulatory changes. 

5 Cross-Functional Collaboration: 

• Collaborate closely with Marketing to develop vertical-specific campaigns, content, and events. 

• Work with Product Management and Engineering to influence the product roadmap based on vertical needs. 

• Partner with Customer Success Group to ensure successful onboarding, adoption, and expansion within vertical accounts. 

• Liaise with Finance, Legal, and Operations on deal structuring and execution 

6 Performance Management & Reporting: 

• Monitor and analyse sales performance against targets, pipeline health, and other key metrics for the vertical. 

• Develop accurate sales forecasts and provide regular reporting and insights to senior leadership. 

• Identify areas for improvement and implement corrective actions as needed. 

7 Additional Qualities: 

• Attention to detail. 

• Ability to operate at both a strategic level (1000 feet) and an execution level (ground level). 

• Strong sense of ownership. 

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.