Children & Family Resource Specialist

JOB SUMMARY

The job duties of the Resource Specialist include but are not limited to: represent and support parents and children with special health care needs in the development and implementation of public health programs; to assist families, providers, and other professionals who serve families of children with special health care needs with information and referral to resources for ongoing health care, and to provide responsive, courteous and efficient service to County residents and the general public. 

Go to Job Description for full position description and search: Resource Specialist. 

Official Job Title: While this position may be advertised under a different title, the official job title assigned by Chippewa County is Resource Specialist.

Application Deadline: Sunday, November 29th, 2026 at 4:30 PM. 
 
Interviews will be conducted on Thursday, December 10th, 2026. 

DUTIES AND RESPONSIBILITIES

The duties described below are representative of what the Resource Specialist may be asked to perform. This job description is to incorporate any county ordinances created for the position of Resource Specialist. This is not an exhaustive list; other duties may be assigned.

Administrative Functions:

• Provide information, referral, and follow-up services to families of CYSHCN, providers, and other professionals via phone, email, meetings, and outreach events.
• Maintain current, working knowledge of federal, state, and local programs, policies, and community resources relevant to CYSHCN, and keep regional resource listings accurate and up to date.
• Provide backup support for the Chippewa County Single Point of Entry process for CYSHCN programs, as needed and in coordination with the primary designated staff.
• Review, recommend, and help develop health education materials, ensuring content is accurate, accessible, and appropriate to the cultural and literacy needs of the population served.
• Maintain accurate, timely documentation of family contacts, referrals, and activities in the statewide information management system, and complete required reports per program and agency standards.
• Participate in department-wide quality improvement, strategic planning, emergency preparedness, and Public Health accreditation activities.

Community Relations Functions:

• Represent and promote CRC-West at coalition meetings, workgroups, and community partner convenings, including required state and regional meetings tied to grant deliverables.
• Support family engagement and peer support initiatives.

Customers:

• CRC-West program consumers (parents, foster parents, and other relatives of CYSHCN)
• Providers, professionals, and others who serve or work with CYSHCN and their families (school staff, medical providers, mental health professionals, and others)
• General public and citizens requesting information pertaining to CYSHCN
• State, regional, Tribal, and local community partners

 Team Members:

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.

 

EDUCATION AND/OR EXPERIENCE:

• Associate's degree and/or equivalent training and education, in social work, public health, human services, education or special education, psychology, nursing, early childhood, family studies, disability services, or a related field required.
• At least one year of experience navigating systems for children and youth with special health care need is required.