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Benefits Specialist US

Swarovski

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Location
San Rafael de Escazu, CRI, Costa Rica
Type
Full-time
Department
Human Resources
Experience
3+ years
Source
Workday

Description

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.


We’re looking for a Benefits Specialist to serve as a primary point of contact for benefits-related matters, providing clear guidance and responsive support to employees, managers, and partners.


This is your chance to support employees with benefits-related inquiries, ensure compliance with regulations, and coordinate with benefits providers to deliver an effective employee experience.

 

About the Job

  • Manage end-to-end benefits administration, ensuring accurate, timely, and high-quality execution of benefits-related processes
  • Lead the planning, coordination, and execution of the annual Open Enrollment process, including timelines, stakeholder alignment, communications, and issue resolution
  • Oversee the full 401(k) administration process, including eligibility, enrollment, changes, audits, reporting, and coordination with internal stakeholders and external vendors
  • Serve as a primary point of contact for benefits-related matters, providing clear guidance and responsive support to employees, managers, and partners
  • Manage relationships with benefits vendors, ensuring effective service delivery, timely follow-up, and resolution of operational issues
  • Partner with vendors and internal stakeholders to maintain continuity, compliance, and efficiency across benefits processes
  • Prepare clear and well-structured benefits updates, materials, and supporting data for executive committee meetings
  • Track and follow up on executive committee actions and decisions related to benefits topics
  • Maintain accurate documentation, process materials, and tracking tools to support operational excellence and governance
  • Identify and implement opportunities to improve benefits processes, strengthen employee experience, and increase efficiency
  • Support audits, reporting requirements, and compliance-related activities connected to benefits administration
  • Collaborate across teams to ensure strong execution, alignment, and service continuity in benefits operations
  • Handle sensitive employee and benefits information with a high level of confidentiality, judgment, and attention to detail
  • Contribute to a consistent and positive employee experience through reliable execution, proactive communication, and strong stakeholder support undefined

About You

—      Bachelor’s degree

—       3-5 years of professional experience in a similar role

—      Strong analytical skills, ability to analyze and utilize financial measurements.

—      Advance knowledge of Excel

—      Strong understanding of 401(k) plan.

—      Experience managing US Benefits


What We Offer


You can expect a range of benefits, including:


—   Learning and career development programs to help you grow

—  A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters

—  Paid volunteering leave to support causes that matter to you

—  Exclusive employee discounts on Swarovski products

—  Medical Insurance

—  Employee Association ASOROVSKI


About Swarovski


Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where ever.

Skills

ExcelCompliance

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