Housing Navigator

Job Title: Housing Navigator
Starting Wage: $25.00 - 27.00 hourly DOE
On-site position:Monday – Friday 9:00 to 5:00
Reports to: Program Directors

Overview

Share provides a wide range of services including street outreach, hunger response, emergency shelter, housing, and asset building to help people experiencing poverty, hunger, and homelessness move toward stability, housing, and self-sufficiency.

Our employees are at the heart of this work. Every role contributes essential skills, knowledge, and expertise to our mission and makes a meaningful difference in the lives of the people we serve. At Share, we value the unique strengths and potential each person brings, and we are committed to a workplace grounded in collaboration, inclusivity, growth, and opportunity.

If you are looking for meaningful work where your skills can make a real difference, we invite you to join our mission-driven team. Share offers a generous benefits package, including four weeks of PTO, a wellness program, a 401(k) with employer match, and health, dental, and life insurance.

DEI Statement:

Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion – and we must be brave enough to make changes.

EEO Statement:

We value and are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences. We encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We do not discriminate on the basis of race, gender, gender identity, gender expression, sex, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Share are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Job Summary: 

The housing navigator bridges the gap between program participants, landlords, and community housing resources. They work directly with clients to assess their needs, overcome housing barriers, and navigate rental applications. Simultaneously, they recruit and cultivate positive relationships with property managers and landlords to build an inventory of available housing options.

Major Duties and Responsibilities: 

• Landlord/property management outreach and relationship building. 
• Develop rapport and communication with both property managers and participants experiencing homelessness. 
• Regular coordination with Program Director and Engagement Specialists, including attending collaborative working group meetings. 
• Conduct comprehensive housing assessments, housing planning, and client-driven housing searches based on the individual clients' needs. 
• Accompany clients in housing search and outreach to available housing options. 
• Act as client advocate in securing appropriate housing. 
• Develop Housing Stability Plans and budgets 
• Collect all necessary documentation needed to support assistance. 
• Identify housing options for program participants 
• Extensive record keeping, data entry and documentation of services in HMIS. (Homeless Management Information System) 
• Maintain comprehensive files and statistics required by funding sources. 
• Keep current with landlord laws, ordinances and regulations that impact housing. 
• Attend training, workshops, seminars, community events and conferences related to this position. 
• Responsible for maintaining confidential, professional boundaries with all clients. 
• Other duties as assigned 

Work Environment and Physical Demands: 

The nature of the work involves working with homeless, low-income households, individuals, or families. Most of the day is spent in the office, with about 25% of the day out in the field networking with landlords and taking clients to appointments. Working with clients in a community or home setting is required. 

Required Skills/Knowledge/Abilities:

Bachelor’s degree in social work or related field or at least 2-year experience working with people experiencing homelessness or at-risk populations and/or experience working with people struggling with mental health or substance use concerns. 

Crisis intervention, harm reduction, and client centered care experience required. 

Creativity in problem solving, and the ability to follow through on housing leads 

Desire to be an advocate to help people who have struggled with homelessness find and secure housing 

Knowledge of Clark County resources and agencies available to the homeless population preferred. 

Knowledge and practice of motivational interviewing and trauma-informed services are highly valued. 

Strong communication skills, speaking, listening and writing clearly and thoroughly. 

Proficient in Microsoft Office 

HMIS and knowledge of Word and Excel is preferred. 

Detail oriented with strong organizational and time management skills. 

Demonstrated ability to work independently and as part of a team. 

Strong ability to represent the interest of the agency, build successful collaborative relationships with landlords, community partners and Share staff. 

Ideal candidate is flexible, friendly, and independent and a willingness to adapt schedule based on needs of clients. 

Valid driver's license and automobile insurance and reliable transportation 

Preferred Skills/Knowledge/Abilities

What we offer:

• Mission driven work, focused on success for those we serve as well as the success of our staff.
• Kaiser Medical & Vision plans, Guardian Dental, Life Insurance and Employee Assistance Program, WEX FSA and HRA, Wellness Plan worth up to $900 per year, and a 401 K plan with a 4% match.
• Opportunities for personal advancement, robust trainings, and a People & Culture Newsletter to keep you informed.
• We also support several employee-led committees focused on building connections, fostering inclusion, and strengthening our workplace culture in support of Share’s mission.

Potential new hires will require a background check, which could include:

• Valid Driver’s License/ Motor Vehicle record   
• Criminal Background History   
• Sex Offender Registry   
• OFCCP Registry  
• Drug Testing

ADA/Accommodation statement:

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected]

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.