Commercial Insurance Assistant Account Manager

CLAA or CLAM

Job Summary

Seeking a highly skilled and motivated individual to join a team as a CLAA (Certified Licensed Account Administrator) or CLAM (Certified Licensed Account Manager). This role offers a hybrid work environment with significant flexibility, including the potential for remote work for exceptionally qualified candidates. The position focuses on managing small to middle-market accounts, with a typical range of $10,000 to $400,000, and an average account size of $50,000 to $60,000. If you have a strong background in account management, particularly in contractors, real estate, or habitational sectors, and are proficient in AMS360.

Compensation Package

• Competitive salary commensurate with experience and qualifications.
• Flexible work arrangements, including hybrid or remote options for top-performing candidates.
• Opportunities for professional growth and development.

Responsibilities

• Manage and oversee a portfolio of small to middle-market accounts, ensuring client satisfaction and retention.
• Handle accounts within the contractors, real estate, and habitational sectors, providing tailored solutions to meet client needs.
• Utilize AMS360 software to manage account information, process transactions, and maintain accurate records.
• Collaborate with internal teams to ensure seamless service delivery and address client inquiries or concerns promptly.
• Identify opportunities for account growth and cross-selling of services.
• Maintain compliance with industry regulations and company policies.

Qualifications/Requirements

• Proven experience in account management, preferably within the contractors, real estate, or habitational sectors.
• Proficiency in AMS360 software is required.
• Strong organizational and multitasking skills, with the ability to manage multiple accounts effectively.
• Excellent communication and interpersonal skills to build and maintain strong client relationships.
• Ability to work independently in a hybrid or remote environment while meeting deadlines and performance goals.
• Relevant certifications (e.g., CLAA, CLAM) are highly desirable.

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