Administrative Assistant, Faculty of Humanities

About the Role: 

Reporting to the Faculty Service Manager, the Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. The incumbent ensures smooth day-to-day operations, effective communication, and administrative support for departmental activities. The incumbent acts as the first point of contact, addresses inquiries, supports administrative and operational processes, and assists with logistics while maintaining compliance with institutional standards.

The Administrative Assistant will:  

• Provide day-to-day administrative assistance to academic leadership and faculty members;  

• Coordinate communications, prepare documents and correspondence, and support scheduling needs;  

• Act as a liaison between departments, and other units to facilitate effective administrative supports;  

• Provide data entry and expense transactions processing, including reimbursements and purchasing records;  

• Ensure timely and accurate recording of all financial transactions, submitting Finance/AP or through financial systems as appropriate;  

• Review and process faculty and departmental travel and expense reports, including submissions related to meetings, conferences, luncheons, events, and recruitment activities; 

• Maintain records, filing systems, tracking, and databases in accordance with privacy guidelines; 

• Support student award processes and maintain accurate filing systems and databases;   

• Assist with postings and contracts in Workday (e.g., TAs, RAs, overloads), ensuring compliance with collective agreements; 

• Serve as the first point of contact for faculty, staff, and students, responding to inquiries and processing frequent requests; 

• Manage generic email accounts, answer general questions, redirect inquiries, and provide accurate information to ensure timely communication;  

• Schedule department and committee meetings, prepare agendas, and record minutes;   

• Plan and manage logistics for events, workshops, colloquia, and conferences hosted by the program, including guest speakers, student research days, high school visits, and alumni events.   

Key Skills and Experience: 

• Diploma or degree in a related discipline. The equivalent combination of education and experience would be considered;  

• Experience in administrative or office support role;  

• Proficiency with computer systems and software applications; 

• Ability and willingness to learn and adapt to emerging technologies, including AI tools and platforms; 

• Ability to maintain accurate records, including file retention and tracking;  

• Excellent writing, grammar, editing, and proofreading skills;  

• Promotes and embodies inclusivity and respect within the workplace and the broader community; 

• Excellent communication and interpersonal skills;  

• Ability to provide responsive and professional support to faculty, staff, and students; 

• Works cooperatively with colleagues to achieve departmental goals;  

• Strong organizational and time-management skills with attention to detail;  

• Ability to maintain precise records and manages complex schedules effectively;  

• Responds effectively to changing priorities and peak workload periods.

Salary and Benefit Information 

• Job Grade H, Salary Scale ($46,099 - $63,950)* 

• This position includes full comprehensive benefits including tuition waiver.  

• This position will be required to work on site 5 days per week.  

This position is included in the Ontario Secondary School Teachers Federation (OSSTF) Union and: 

• Salary is therefore determined by the OSSTF Collective agreement.* 

• New members shall be placed on the salary grid at the entry level.* 

• It is Brock University’s policy to give first consideration to qualified internal Brock University OSSTF applicants. 

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact [email protected]  if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.