Greeter/Host

Description

Rooted Hospitality Group (RHG) is dedicated to creating a brighter world by enriching people’s lives through genuine hospitality, exceptional products and servant leadership. Our team is made up of passionate individuals who value integrity, growth, and the joy of bringing memorable dining experiences to life. If this sounds like you, we’d love for you to join us as a Greeter/Host—the heart of our guest’s first and last impressions.

Why You’ll Love This Role

As a Greeter/Host, you are the face of RHG and the first smile our guests see. You set the tone for their experience, creating a warm and welcoming environment while seamlessly managing the flow of our dining room. From friendly greetings to heartfelt farewells, your presence makes every guest feel special.

What You’ll Do

• Welcome & Engage: Greet every guest with genuine warmth, engaging in friendly conversation while seating them promptly.
• Coordinate the Experience: Manage the restaurant waitlist during peak times to set accurate guest expectations.
• Communicate & Collaborate: Maintain clear communication with team members and managers to ensure efficient table use and guest seating.
• Reset & Refresh: Ensure vacant tables are sanitized and reset promptly to keep the restaurant running smoothly.
• Express Gratitude: Thank each guest as they leave, making them feel appreciated and encouraging their return.
• Be Prepared: Complete opening and closing duties to set the stage for an exceptional service experience.

Requirements

What You’ll Bring to the Table

• A naturally warm, social, and welcoming personality that makes every guest feel like the only one in the room.
• Excellent multitasking and organizational skills, with strong attention to detail and follow-through.
• A proactive, positive attitude with a commitment to creating unforgettable guest experiences.
• The ability to stay flexible, focused, and efficient in a fast-paced environment.
• A passion for the food and hospitality industry and a genuine desire to grow within it.

Physical Requirements:

• Ability to lift up to 25 lbs (12 kg) and maintain a reasonable range of motion (bending, stooping, standing, and walking).

What’s in It for You?

We believe in taking care of our people as well as they take care of our guests. As part of the RHG family, you’ll enjoy:

• Opportunities to Grow: We’re committed to your professional development.
• Comprehensive Benefits: Health, dental, and vision insurance options.
• Financial Planning: 401K matching program and flexible spending accounts.
• Paid Time Off: Enjoy PTO, sick time, and time to recharge.
• Perks: Discounted meals, life insurance, employee fitness activities, and more!
• Training & Development: Gain the skills and knowledge to grow your career.

As a member of the RHG team, you are an ambassador of our brands. You are passionate about your role and always curious about how to make a guest’s experience memorable. You are naturally a social person and your welcoming expression makes each guest feel like they are the only person in the room. It comes naturally to you…it’s in your DNA. Their first impression of RHG is a lasting one, and it all starts with you.

Rooted Hospitality Group is an equal opportunity employer and does not discriminate on the basis of an applicant’s or employee’s race, color, religion, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, marital status, citizenship, ancestry, pregnancy, familial status, actual or perceived status as a victim of domestic violence, dating violence or stalking, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.