Security Officer Lobby Desk

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Lobby Desk in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecommunications location where you will serve at the front desk, welcome guests, manage access, monitor activity, and provide professional communication and customer service. In this stationary role, you will help support a secure environment through attention to detail, teamwork, and integrity while representing a company known for being agile, reliable, innovative, and people first.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMSun01:00 PM - 09:00 PM

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures, assisting visitors, employees, and/or vendors, and supporting security-related protocols for the location.
• Monitor lobby and reception activity, verify identification and/or credentials, maintain visitor logs, and help to deter unauthorized access in accordance with site policies.
• Answer phones, provide directions, and coordinate with site contacts regarding deliveries, appointments, and/or access requests in a professional manner.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and report relevant details through appropriate channels.
• Observe front desk systems such as cameras, alarms, and/or communication tools, document daily activity, and support emergency response activities when appropriate.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1616959