- Salary
- $36k – $120k/yr
- Location
- Pensacola, FL, United States
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Associate
- Experience
- 2+ years
- Education
- High School
- Industry
- Automotive
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Visa
- Not sponsored
- Source
- SmartRecruiters
Overview
The Service Advisor schedules service appointments, obtains customer and vehicle data, greets customers, provides cost estimates, and manages repair progress. Responsibilities include contacting customers about changes, explaining costs, obtaining authorization for additional repairs, test-driving vehicles, and maintaining customer satisfaction ratings. The role also involves advising customers on vehicle care and maintenance, following federal/state regulations, and adhering to safety policies. Requires high school diploma or equivalent, ability to read/comprehend instructions, 2 years dealership experience, and professional appearance. ASE certification and sales experience preferred.
Skills
Licenses & Certifications
Languages
About Sonic Automotive
At Pensacola Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
