Market Development Manager, Automation & Digital Services

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We're Hiring a Digital Sales Engineer / Market Development Manager!

Xylem Canada Ltd. is seeking a Market Development Manager, Automation & Digital Services to support and expand the sales of Flygt automation and digital solutions throughout the Western Canadian Region.

Reporting to the Sales team, the successful candidate will work closely with Flygt branch offices, distribution partners, and the Sales Director to strengthen Xylem’s presence in municipal and industrial markets. This role will contribute to identifying new business opportunities, driving market development, and increasing sales of Flygt ADS solutions while providing technical and commercial support to the sales organization.

Responsibilities

Sales Support and Business Development

• Serve as a technical and commercial resource for Xylem branches and distribution partners within the assigned territory.
• Coach and support sales teams to drive their development and success.
• Deliver technical and commercial training on Flygt ADS products and solutions.
• Collaborate with sales teams to identify and develop new business opportunities.
• Coordinate sales efforts with Flygt sales representatives and distribution partners.

Technical Support and Applications

• Analyze technical specifications and project requirements to recommend appropriate solutions.
• Interpret engineering specifications and, where possible, propose standard solutions that meet customer needs.
• Utilize Xylem application guides, tools, and manuals to develop complete and competitive solutions.
• Support sales teams in the preparation of technical and commercial proposals.

Opportunity and Market Management

• Utilize CRM tools to manage sales activities, track opportunities, and maintain accurate records.
• Contribute to revenue objectives through monitoring and reporting of key performance indicators (KPIs).
• Work closely with the Marketing team to identify new markets, applications, and growth opportunities.
• Monitor competitive activities and communicate relevant market intelligence to the organization.
• Participate in trade shows, industry events, and networking activities to stay informed of emerging technologies and market trends.

Leadership and Collaboration

• Influence and motivate sales teams and business partners, even without direct reporting relationships.
• Foster teamwork and support the effective execution of strategic company initiatives.

Required Qualifications

Education

• Bachelor’s degree in Electrical Engineering.

Experience and Knowledge

• Minimum of five (5) years of experience in automation and control systems, preferably in a technical environment.
• Solid understanding of the water and wastewater industry.
• Experience in consultative selling and value-based sales.
• Experience managing sales opportunities and pipelines through a CRM system.

Technical Skills

• Programmable Logic Controllers (PLCs)
• Telemetry systems
• Control networks and distributed control systems
• Industrial communication protocols

Professional Skills

• Excellent verbal and written communication skills.
• Strong ability to build and maintain business relationships.
• Excellent presentation and training skills.
• Strong organizational skills and ability to work independently.
• Proficiency in standard business software and computer applications.

Preferred Qualifications

• Degree in Electrical Engineering.
• Experience with Salesforce.com or a similar CRM platform.

Working Conditions

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Work Environment

Office

• Work is primarily performed in a standard office environment.

Plants and Job Sites

• Regular visits to customer facilities, water and wastewater treatment plants, workshops, and construction sites.
• Occasional exposure to conditions typically associated with industrial and field environments.

Schedule and Travel

• 40+ hours per week.
• Frequent travel required, approximately 50% to 75% of the time.

Equal Employment Opportunity

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Why Join Xylem?

This position offers a unique opportunity to contribute to the growth of Xylem’s digital and automation solutions business. You will play a strategic role in market development, sales support, and customer engagement across municipal and industrial markets while participating in innovative projects that help advance sustainable water management solutions.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.