Quality Assurance Analyst (18-month temp)

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

## About the role

Please note: This is a temporary 18 month term opportunity

This position has a hybrid work arrangement. On average, this means 1 day on-site per week. Please note that this is subject to change due to business priorities.

As ATB’s next QA Analyst you will have a unique opportunity to contribute to ATB through challenging, meaningful and diverse opportunities while creating happiness for our customers and each other.

We’re on a long term journey to implement a world class CRM for ATB across the enterprise. The role is key to ensure we’re building a solution with the highest quality.

This role will be responsible for executing on the QA strategy for ATB’s Salesforce Consumer CRM implementation based upon Salesforce and integrations into the platform. This role will support our software delivery engine and help increase code quality and speed to market.

## Accountabilities

• Define and maintain comprehensive QA coverage and ensure a balanced approach between automated and manual testing throughout the Salesforce deployment pipeline

• Work closely with software developers, product managers, and manual testers to review requirements, plan test strategies, and discuss coverage during Agile sprint ceremonies

• Execute automated regression tests to confirm that new code changes or bug fixes do not break existing system functionality

• Analyze test failures, trace the root causes of bugs

• Monitor test results, track quality assurance metrics (such as test coverage and defect rates), and report status updates to stakeholders, log issues into tracking software like Jira

• Use a risk management approach to develop test plans, cases and scripts and prioritize test execution based on level of risk

• Execute testing of Salesforce product and integration components, applying automation techniques as appropriate

• Use preventative testing techniques such as peer reviews and walkthroughs including all appropriate documentation

• Ensure test data is adequate and compliant to privacy and confidentiality rules

• Contribute to the implementation and optimization of test automation frameworks, scripts, and management platforms

• Build, scale, and maintain test automation framework, use programming languages (like Python) and tools (such as Selenium, Playwright).

• Write reusable, clean, and maintainable automated test scripts, updating them as application features evolve

## Skills, experience & requirements

• Recognized Computer Science, related Software Development field or equivalent practical experience

• 5+ years experience in the Quality Assurance and testing field

• 3+ years of experience with Salesforce

• Experience with testing methodologies and managing the testing life-cycle

• Experience with automated and manual test tools including SaaS products (i.e. PyTest, Python and Playwright)

• Experience developing and managing all test Assets (test Plans, test Cases, and automated and manual test Scripts).

• Familiarity with Financial Systems is an asset

• Strong analytical and critical thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting ATB’s environment.

• Experience with testing digital products on a cross section of devices, browsers, operating systems and platforms

• Experience with agile development processes using scrum/kanban following a defined product roadmap with dedicated product team

• Excellent interpersonal, communication, problem solving skills

• Strong ability to prioritize activities and excellent time management and organizational skills

• Knowledge of cloud based software development and deployment

• A curious and inquisitive approach to learning and problem solving

• Desire to bridge technical gaps by digging into how things function and suggesting solutions to problems

• Ability to adapt to new responsibilities as assigned

Don’t meet all the requirements on the list?

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?

If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at [email protected]

Stay in touch

We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.