- Location
- London
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Administration
- Education
- Master
- Source
- Pinpoint
Description
IT- Microsoft 365 & Systems Administrator
Department: IT
Employment Type: Full Time
Location: G&T London
Description
About the Role
- Administering Microsoft 365, Entra ID, Microsoft and SharePoint Online.
- Managing endpoint configuration, compliance policies and application deployment.
- Supporting Windows 11 endpoint management.
- Managing patching and third-party software deployment.
- Supporting application control and security tooling.
- Supporting Conditional Access, authentication and identity-related configuration.
- Administering Entra ID users, groups, enterprise applications and access.
- Supporting Microsoft Teams.
- Supporting Azure Virtual Desktop.
- Troubleshooting Microsoft 365, endpoint, identity, authentication and application issues.
- Using PowerShell for administration, troubleshooting and automation.
- Acting as the escalation point for Service Desk incidents, providing technical support, troubleshooting and knowledge transfer.
- Triaging infrastructure, platform and security alerts and incidents.
- Maintaining technical documentation and operational runbooks.
- Supporting and administering other business and infrastructure platforms used across the IT estate.
- Assisting with platform changes, upgrades and improvement work.
Please note this role will operate on normal office hours (Mon-Fri 9am-5:30pm) with 4 days in the office and 1 day remote each week, and on call (evenings and weekends) 1 week in every 4.
About You
- Demonstrable experience in a systems administration, Microsoft 365, endpoint management or advanced IT support role.
- Hands-on systems administration experience within a predominantly Microsoft environment.
- Strong hands-on experience administering Microsoft 365, including SharePoint Online.
- Strong hands-on experience with Microsoft Entra ID.
- Strong hands-on experience with Microsoft Intune and Windows endpoint management.
- Experience with endpoint configuration, compliance policies and application deployment.
- Good understanding of Conditional Access, authentication and identity management.
- Experience troubleshooting Microsoft 365, endpoint and identity-related issues.
- Practical PowerShell experience for administration or automation.
- Good general IT infrastructure knowledge, including networking fundamentals such as TCP/IP, DNS and DHCP.
- A structured approach to troubleshooting and the ability to see technical issues through to resolution.
- A security-conscious approach to administration.
- Excellent written and verbal communication skills.
- A collaborative approach to support, with a willingness to work closely with Service Desk colleagues and share technical knowledge
- Microsoft certifications such as SC-300, MD-102 or AZ-104.
- Microsoft Defender or other enterprise security tooling.
- Application control or endpoint security platforms.
- Patch management and software deployment platforms.
- Hybrid Active Directory / Entra ID environments.
- Windows Server administration.
- Enterprise networking, switching, firewalls or VPN technologies.