- Location
- IN KA BANGALORE Home Office PTPP1, India
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Experience
- 10+ years
- Education
- Master
- Source
- Workday
Description
Position Summary...
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.What you'll do...
US Omni Tech at Walmart Global Tech, Bengaluru, is focused on improving Walmart customer experience across both physical & digital and make Walmart the most exciting place to shop. With 4000+ brick and mortar stores and thousands of other suppliers fulfilling Walmart's online/in-store orders for over 1 billion customers - the challenge and complexity is pronounced! We work within the world’s largest retailer yet maintain a start up feel working in small agile teams to revolutionize the fulfilment landscape. As a leader in the supply chain group, you are accountable and responsible for number of critical products/platforms that helps serve our customers in the most cost-effective manner in multiple geographies and businesses.
What you'll do
Program Strategy, Planning & Execution
- Lead the planning and execution of large, complex initiatives spanning multiple engineering and business organizations.
- Define program goals, milestones, delivery plans, critical paths, and success metrics aligned to strategic business priorities.
- Build comprehensive discovery, planning, execution, testing, rollout, and adoption plans for cross-functional programs.
- Drive program execution across multiple scrum teams while ensuring alignment between Product, Engineering, Architecture, Operations, and Business stakeholders.
- Identify synergies, overlaps, dependencies, and opportunities for platform simplification or capability reuse.
- Establish scalable program governance mechanisms, execution frameworks, reporting structures, and operating cadences.
Technical Program Leadership
- Partner with architects and engineering leaders to develop end-to-end delivery strategies for complex platform initiatives.
- Participate in architecture reviews and technical design discussions to ensure scalability, resiliency, performance, security, and maintainability.
- Drive dependency management across multiple services, APIs, data platforms, supplier applications, and downstream consumer systems.
- Translate business capabilities into technical workstreams and delivery plans.
- Ensure robust release management practices including rollout strategies, rollback planning, operational readiness reviews, and production monitoring.
- Drive adoption of engineering best practices across testing, observability, operational excellence, incident management, and reliability engineering.
- Identify opportunities for automation, platform standardization, and modernization to improve delivery velocity and operational efficiency.
Program Delivery & Operational Excellence
- Monitor program health through milestones, KPIs, dashboards, quality metrics, and business outcomes.
- Independently manage multiple medium-to-large scale programs with complex technical and organizational dependencies.
- Proactively identify risks, develop mitigation strategies, and drive issue resolution to maintain delivery commitments.
- Lead executive-level reviews, escalation management, decision forums, and cross-functional alignment discussions.
- Drive launch readiness, business sign-offs, operational preparedness, and post-launch stabilization activities.
- Continuously improve delivery processes, execution methodologies, risk management practices, and governance frameworks.
Stakeholder Leadership & Communication
- Build strong partnerships with Product Managers, Engineering Directors, Architects, Business Leaders, Operations Teams, Market Leaders, and Executive Stakeholders.
- Influence decisions through data-driven analysis, structured communication, and fact-based recommendations.
- Prepare executive-level status reports, program updates, business reviews, risk assessments, roadmap discussions, and strategic planning materials.
- Facilitate alignment across diverse stakeholder groups with competing priorities and organizational objectives.
- Communicate complex technical concepts effectively to both technical and non-technical audiences.
- Establish clear ownership, accountability, governance models, and decision-making frameworks across programs.
Data-Driven Decision Making
- Define program success metrics aligned to business outcomes.
- Leverage program data, engineering metrics, operational insights, and business performance indicators to drive decisions.
- Analyze trends and performance signals to proactively identify bottlenecks, risks, and improvement opportunities.
- Develop program health dashboards and reporting frameworks that support informed decision-making.
- Present actionable insights and recommendations to senior leadership based on quantitative and qualitative analysis.
What you'll bring
Technical Program Management Expertise
- 10+ years of experience in Technical Program Management, Engineering Program Management, Software Engineering, or related technical leadership roles.
- Proven track record leading large-scale, cross-functional technology programs involving multiple engineering teams and stakeholders.
- Experience driving end-to-end delivery from concept through production launch and adoption.
- Strong understanding of Agile, Scrum, Kanban, Program Increment Planning, and modern software delivery practices.
Technical Expertise
- Prior experience in software engineering, systems engineering, solutions architecture, or a similar technical discipline.
- Ability to engage in architecture reviews, technical design discussions, dependency management, and technology decision-making.
- Strong understanding of distributed systems, APIs, cloud-native platforms, data platforms, service-oriented architectures, and platform engineering principles.
- Experience with operational excellence, observability, monitoring, incident management, and reliability engineering concepts.
Leadership & Stakeholder Management
- Exceptional ability to influence without authority across multiple organizational levels.
- Demonstrated experience managing complex stakeholder landscapes involving Product, Engineering, Business, Operations, and Executive Leadership.
- Ability to effectively navigate ambiguity, shifting priorities, and organizational change.
- Experience presenting to senior leaders and driving alignment on strategic initiatives.
- Outstanding written and verbal communication skills.
- Ability to develop executive-ready reports, business reviews, strategic presentations, roadmap updates, risk assessments, and operational communications.
- Strong analytical and problem-solving skills with a data-driven approach to decision making.
- Experience synthesizing information from multiple sources into actionable insights.
Tools & Technologies
- Expertise using Jira, Confluence, project management tools, collaboration platforms, and reporting dashboards.
- Experience with program metrics, portfolio reporting, roadmap planning, and dependency tracking tools.
- Familiarity with cloud technologies, engineering delivery systems, and modern software development environments.
Leadership Behaviours
- Customer obsessed and business outcome focused.
- Demonstrates high integrity and respect for the individual.
- Operates effectively in highly complex and ambiguous environments.
- Continuously seeks opportunities for innovation, simplification, and operational excellence.
- Builds strong teams and fosters a culture of accountability, collaboration, and continuous improvement.
- Master's degree or Bachelor's degree in Computer Science, Information Technology, Engineering, or related field and 8+ years of experience in Engineering, Technical Program Management, Engineering Program Management, Product Management, or related area.
- 10+ years of experience in Engineering, Technical Program Management, Engineering Program Management, Product Management, or related area.
- Preferred: Experience leading retail technology, asset management, IOT related initiatives.
- Experience supporting global or multi-market technology organizations.
- Experience managing platform modernization, large-scale migrations, or enterprise transformation programs.
- PMP, PgMP, SAFe, Scrum, or equivalent program management certifications.
- Demonstrated experience leading strategic programs that delivered measurable business impact at scale.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore/Chennai] office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits, maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 5 years' experience in engineering, engineering program management, technical program management, product management, or related area. Option 2: 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
