Senior Business Central Functional Consultant

Who is sa.global

sa.global, a global Microsoft partner, specializes in delivering AI-powered, cloud-based solutions tailored for service-centric organizations such as architecture and engineering, legal, consulting, software services, accounting, and homebuilding. We help over 800,000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft’s elite Inner Circle. Established in 1990, we are now a 1000+ member strong global organization with a presence in 25 countries.

For more information about sa.global, please click www.saglobal.com.

Why choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.

Values of sa.global

• Contribute towards a working environment that represents “one sa.global” where everyone is seen as an equal, and equality and diversity is championed.
• Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism.
• Come as you are, make work fun & others successful, and foster an always learning mentality.

About the Role

Main Responsibilities

• Cover all aspects of consulting, including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising Microsoft Dynamics 365 Business Central (D365 BC).

• Provide expertise and in-depth knowledge of the D365 BC application.

• Evaluate customers’ business processes against standard Microsoft Dynamics functionality.

• Work collaboratively with customer stakeholders to implement and leverage D365 BC using best-practice development and implementation methodologies.

• Document business requirements that express what actions a solution must take and what outcome is expected.

• Perform fit-gap analysis and design and configure data migration strategies with the team.

• Collaborate, manage, and lead meetings with technical consultants and client/end users.

• Facilitate the customer’s decision-making process and develop functional design documents that drive the development process, ensuring required modifications and customisations are addressed.

• Provide onsite and offsite consulting services.

• Proactively identify, analyse, and respond to issues and risks.

• Foster teamwork and mentor and train consultants on best practices, project methodology, and professional client service.

• Suggest areas for improvement in methodology and internal processes, along with potential solutions.

• Recognise and pursue opportunities for cross-selling and additional client projects.

• Design project schedules, set timelines for each team member, and delegate specific tasks to project resources.

• Liaise with product vendors on any issues relevant to customers or the company’s services.

• Manage end-to-end project coordination and take responsibility for successful project completion within a stipulated budget.

• Ensure the technical aspects of projects meet required standards for functionality, operability, and documentation.

• Work with project managers and team leaders to accommodate resource changes across projects.

• Keep up to date with new D365 features.

• Demonstrate an ongoing commitment to continuous professional development, completing relevant certifications in a timely manner when necessary.

• Represent the business professionally and positively at all times.

Skills and Experience

• Proven experience as a Subject Matter Expert in Microsoft Dynamics 365 Business Central (D365 BC).

• Strong experience delivering large, complex technology projects, including full lifecycle implementations across multiple versions of D365 BC.

• Excellent knowledge of core D365 BC functionality and the business processes it supports.

• Experience with setup, configuration, implementation, enhancements, integration, and testing of D365 BC solutions using best-practice implementation methodologies.

• Experience designing and creating test scenarios, functional test cases, and user acceptance testing (UAT).

• Experience using Azure DevOps and other test management tools for all aspects, from requirements through to UAT.

• Strong requirements gathering skills, with the ability to produce high-quality functional documentation.

• Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers.

• Strong business communication skills, with effective presentation and demonstration abilities, and excellent written and verbal communication in English.

• Strong learning orientation with regard to new technologies and implementations.

• Understanding of business intelligence concepts, including reporting and analytics.

• Confident in providing support and training to users.

• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers.

• Experience across a number of industries.

• Complex problem solver with creative solutions.

• Self-starter with the ability to handle multiple tasks and shifting priorities.

• Thinks clearly and calmly under pressure.

• Places emphasis on client satisfaction.

• Ability to work independently and as part of a global team.

• Minimum of a bachelor’s degree, preferably in Information Technology or an equivalent professional qualification.

• Relevant Microsoft certifications are strongly preferred.

• Project Management certification is highly desirable.

Contact Us!

If this is a promising opportunity for you and you possess the desired skills and experience, please apply for the role. We will be in touch!