- Location
- London, England,GB, GB
- Type
- Full-time
- Department
- Human Resources
- Seniority
- Lead
- Source
- Eightfold
Description
Working hours: Full time 37.5 hours per week - Monday to Friday Proposition Roadmap: Translate an agreed proposition strategy and multi year roadmap into actionable plans grounded in customer, market and commercial insight. Proposition Definition: Support the definition of proposition through collation of customer insights, target audience identification and market surveillance into clear, detailed and executable proposition requirements. Lead design of propositions: ensuring strategic, commercial and customer experience ambitions are translated through delivery to market. Go to Market Execution: Support the creation of launch plans and work with cross functional teams to execute activity consistently across all channels. Customer Experience & Commercial Ownership: Maintain a strong customer experience, manage business cases, track performance, and make data driven adjustments to improve outcomes. In Life Management: Monitor market shifts and operational performance, resolving issues and optimising propositions in-life. Stakeholder Engagement: Clearly communicate updates and requirements across the business to ensure alignment. Identify and evaluate commercial opportunities through customer insight, market analysis and competitive intelligence, translating findings into proposition strategies and roadmaps. Experience in proposition development, proposition management or commercial product management within telecommunications. Strong stakeholder management skills with the ability to influence and collaborate across multiple business functions. Experience working cross-functionally with GTM, finance, legal, and technology teams. Commercially minded with strong analytical capability and experience building business cases and forecast modelling Excellent stakeholder management and communication skills, with the ability to influence up to CLT level Collaborative approach with experience working cross-functionally across commercial, finance, technology and customer teams.