- Location
- London, England,GB, GB
- Type
- Full-time
- Department
- Human Resources
- Seniority
- Lead
- Source
- Eightfold
Description
Working hours: Full time 37.5 hours per week - Monday to Friday Proposition Roadmap: Translate an agreed proposition strategy and multi year roadmap into actionable plans grounded in customer, market and commercial insight. Proposition Definition: Support the definition of proposition through collation of customer insights, target audience identification and market surveillance into clear, detailed and executable proposition requirements. Lead design of propositions: ensuring strategic, commercial and customer experience ambitions are translated through delivery to market. Go to Market Execution: Support the creation of launch plans and work with cross functional teams to execute activity consistently across all channels. Customer Experience & Commercial Ownership: Maintain a strong customer experience, manage business cases, track performance, and make data driven adjustments to improve outcomes. In Life Management: Monitor market shifts and operational performance, resolving issues and optimising propositions in-life. Stakeholder Engagement: Clearly communicate updates and requirements across the business to ensure alignment. Some experience in proposition development, ideally within Telco sector Customer-centric mindset with a passion for innovation and continuous improvement. Experience working cross-functionally with GTM, finance, legal, and technology teams. Excellent stakeholder management and communication skills, with the ability to influence up to CLT level Strong analytical skills and commercial acumen with the ability to generate ambitious business cases