- Location
- Cebu, Philippines
- Type
- Full-time
- Department
- IT
- Experience
- 1+ years
- Source
- Workday
Description
Who we are.
Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry’s most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized supports, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.
In this role, you will establish a strong and long-term relationship with all our customers to help in achieving our goal in becoming the most trusted online solutions provider.
Who you are and what you’ll need to succeed.
Applicants must have at least 1 year of sales experience
Must have Excellent English communication skills (verbal, written and listening)
Must be committed to working hard, have competitive spirit, and a solution provider.
Must be able to build rapport and have strong customer service skills.
Must be confident and can comprehend and interpret customer information.
What you'll do and how you’ll make your mark.
Closing sales from inbound and outbound phone calls from incoming emails and live chat.
Responding to Sales Account calls in a professional and timely manner while building rapport and doing data mining relevant to customer information.
Escalating serious sales issues and prioritizing these without any panic.
Having confidence and the ability to comprehend and interpret customer information.
Why you’ll love us.
Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 200k MBL with two free dependents! We also give out Punctuality Bonus, Generous Vacation policy, and much more!
Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold
This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.