Account Manager

Job Description

Leadership:

• Build positive and collaborative relationships both within the direct team and across the wider business
• Build productive relationships with external partners inc. suppliers & partner agencies
• Inspire, motivate and mentor broader teams to get to business oriented and creativce content and social solutions on client briefs
• Positively and proactively support on new business and pitch opportunities
• Responsible for the line management, development and overall quality and delivery of work by the broader Chemistry team, along with the Chemistry Business Head
• Skillfully manage up to Sr Teams, seeking support and advice

Clients:

• Nurture and impact influential senior client relationships through effective communication and by taking the time to understand their working styles
• Demonstrate a deep understanding of our clients’ business and brand
• Direct effective client meetings, setting the agenda, tone and desired outcome
• Utilise data from internal and client surveys to strengthen client relationships and inform healthy challenge to get to the best outcome for our clients
• Proactively reach out to clients with new or interesting information and ideas

Culture:

• Lead from the front, role modelling our agency values and contributing to our culture
• Play a leading role in cultivating a collaborative, insightful and social first culture within the agency
• Champion a feedback culture within the team by creating opportunities for two-way feedback
• Seek inventive solutions to problems with a focus on doing the right thing (asking for support if needed)
• Develop proactive ideas and initiatives for clients and the agency

Commercial:

• Identify opportunities to deliver incremental and profitable growth for the agency
• Contribute to accurate scoping and costing of social projects
• Accountable for frictionless financial process with accurate and timely billings and expenses
• Ensure accurate and consistent weekly completion of timesheets for themselves and for their team
• Demonstrate excellent time management skills to work effectively and efficiently across multiple projects

 

Qualifications

• A diploma/Bachelor's degree in Marketing/Advertising/Communications
• Strong project management skills and keen understanding of creative development process and budget control
• Minimum 4 years of relevant experience in managing campaigns in an integrated agency environment handling B2B marketing/branding
• Proven track record in growing accounts, winning new business/pitches
• Strong understanding of how mobile is affecting the retail space and overall consumer journey
• Experience in consumer electronics/FMCG/IT retail projects is preferred
• Demonstrated proficiency in written and verbal communications skills in English
• Dedication to clients and team colleagues
• Ability to produce under pressure and management of timelines and production
• Experience working in an integrated agency environment

Additional Information

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance