Senior PMO & performance officer

Mission Overview:

This is a consultancy mission delivered by Keystone Solutions. As a Keystone Solutions consultant, you will work on-site with our client to design, implement and continuously develop the Technology Center's management and steering framework in order to ensure clear visibility on priorities, performance, capacity and transformation initiatives. The mission also aims to strengthen management's ability to arbitrate and make informed decisions, while supporting the structuring of the Technology Center's operating model, governance and organization.

Consultancy Model and Dynamic Advantages:

• Consultancy Nature of Work: Operate as a Keystone Solutions consultant embedded within the client's teams, primarily on-site, collaborating closely with stakeholders to deliver measurable outcomes under our consultancy model.
• Dynamic Projects: Engage with diverse challenges across multiple projects and initiatives within the client's Technology Center, benefiting from the variety and pace of consultancy engagements.
• Turbo-Charged Learning and Development: Access broad learning experiences and professional development support from Keystone Solutions to accelerate your expertise in PMO, portfolio management, governance, KPI frameworks, and performance reporting.
• Ambition Skyrocketing within a Consultancy Framework: Grow your career through varied client engagements, increasing your impact, visibility, and leadership across complex, multi-stakeholder environments.

PMO & Portfolio Management:

• Maintain and consolidate the Technology Center's portfolio of projects and initiatives, including roadmap monitoring.
• Ensure an overall view of ongoing and upcoming projects and initiatives.
• Structure prioritization and arbitration mechanisms.
• Develop and establish initiative selection criteria.
• Contribute to capacity planning exercises.
• Prepare management arbitration and decision-making.
• Ensure follow-up of decisions and action plans.
• Design and implement PMO practices within the Technology Center.

Performance & Reporting:

• Structure the Technology Center KPI framework.
• Consolidate performance indicators across the different departments.
• Develop reporting models.
• Prepare management dashboards.
• Ensure the quality and consistency of reporting data.
• Contribute to the design of future management and reporting tools.

Technology Center Governance:

• Structure the Technology Center's governance bodies and forums.
• Formalize decision-making and escalation mechanisms.
• Prepare management review materials.
• Organize portfolio reviews.
• Produce executive summaries and recommendations.
• Ensure progress reporting on strategic initiatives.

Organizational Structuring:

• Support the clarification of roles and responsibilities.
• Map interfaces and interactions between departments and communities.
• Identify overlaps, gaps and organizational friction points.
• Support the evolution of the Technology Center's operating model.
• Strengthen cross-functional collaboration.

Tools, Methods, Processes & Continuous Improvement:

• Assess existing practices.
• Structure project management and steering methodologies.
• Develop common templates, frameworks and standards.
• Support their adoption across teams.
• Identify and drive continuous improvement initiatives.

Strategic Support:

• Produce decision-support analyses.
• Identify capacity risks, overload situations and priority conflicts.
• Provide recommendations to support management arbitration.
• Contribute to the further development and maturity of the Technology Center's PMO model.

Expected Deliverables:

• Consolidated Technology Center project portfolio.
• Prioritization model.
• Monthly Technology Center reporting.
• KPI dashboard.
• Consolidated capacity planning.
• Management review materials.
• Executive summary reports.
• Technology Center governance model.
• Roles and responsibilities mapping.
• Organizational recommendations.
• Progress reporting on strategic initiatives.

Candidate Profile:

• 6 to 8 years of professional experience.
• Significant experience in an Enterprise PMO and/or Transformation PMO environment.
• Demonstrated experience in portfolio management.
• Experience in governance and organizational structuring.
• Experience working in complex, multi-stakeholder environments.
• Master's degree.

Technical Skills:

• Portfolio Management.
• Organizational Governance & Steering.
• Operating Model Design and Structuring.
• KPI Management.
• Business Performance Management.
• Data Analysis.
• Advanced Excel.

Soft Skills:

• Systemic thinking.
• Excellent structuring and organizational skills.
• Strong analytical mindset.
• Strong communication skills.
• Stakeholder management.
• Ability to integrate effectively within a team.
• Leadership.
• High level of autonomy.

Additional Requirements (Must Have and Should Have):

• During the interview the candidate can demonstrate a high level of autonomy, strong capacity to work in an organized, structured way, and can show leadership skills.
• During the interview the candidate can demonstrate advanced expertise with the Microsoft Office suite.
• During the interview the candidate can demonstrate the ability to merge quickly inside a team and show the right team spirit.
• Expérience démontrable dans la gestion de la documentation et des modèles de projet // Aantoonbare ervaring met het beheren van projectdocumentatie en - templates.
• Expérience démontrable en tant que collaborateur PMO // Aantoonbare ervaring als PMO medewerker.
• 5 years of experience at Senior level.
• Fluent in French and Dutch.
• Proven experience in defining, consolidation and reporting KPI.
• Proven experience in designing, implementing or improving enterprise PMO methodologies, governances, processes.
• Proven experience in managing or coordinating a portfolio of multiple projects/initiatives.
• Proven experience in multilevel stakeholder management.
• Connaissance des méthodologies de projet (PRINCE2, PMBOK, PMI, Agile/Scrum) // Kennis van projectmethodologieën (PRINCE2, PMBOK, PMI, Agile/Scrum).
• Should have: Expérience démontrable avec les outils Microsoft Project // Aantoonbare ervaring met Microsoft Project tooling.
• Should have: Proven experience in the implementation and configuration of dashboards.

How You Will Operate as a Keystone Solutions Consultant:

• You will carry out all responsibilities above as a Keystone Solutions consultant, embedded with the client's Technology Center, ensuring alignment with their governance while leveraging Keystone Solutions' best practices.
• You will collaborate with stakeholders across departments, facilitate decision-making, and ensure consistent delivery of the expected PMO, portfolio, governance, performance, and reporting outcomes.

Keystone Solutions Values in Action:

• Being a K-Stone means bringing excellence, collaboration, integrity, and ownership to every client engagement.
• You will champion structured execution, measurable impact, and continuous improvement in each project environment.

Career Growth in a Consultancy Framework:

• Expand your PMO and portfolio leadership across varied client contexts.
• Accelerate your progression through exposure to complex, multi-stakeholder environments and strategic transformations.

Location and Setup:

• On-site with the client as needed, with flexibility aligned to project requirements under the Keystone Solutions consultancy model.

Application:

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.