Senior Manager, Business Systems

• Help shape the strategy and adoption of enterprise business systems that support critical operations across the organization.
• Lead the administration, governance, and optimization of Microsoft Dynamics 365 and the KORE Intelligence Platform.
• Drive cross-functional collaboration by translating business needs into scalable technology solutions and streamlined processes.
• Create a more connected, data-driven environment that improves decision-making, operational efficiency, and business performance.
• Advance NASCAR's long-term technology capabilities through platform innovation, integration, and continuous improvement.

...based in Charlotte, NC.

What You'll Do

• Own the business and operational strategy for Dynamics 365, partnering with the existing Dynamics System Administrator on configuration and maintenance.
• Serve as the dedicated system administrator for the KORE Intelligence Platform, overseeing configuration, security roles, user management, and day-to-day maintenance.
• Support the implementation, launch, and long-term optimization of Dynamics 365 and KORE Intelligence.
• Partner with stakeholders across Operations, Competition, Partnerships, and Commercial teams to translate business requirements into effective system solutions.
• Build and maintain integrations between Dynamics 365 and KORE Intelligence, ensuring sponsorship, partnership, and asset data remains accurate and synchronized.
• Lead data migration planning, imports, validation efforts, and data governance initiatives.
• Provide user training, documentation, and ongoing support across both platforms.
• Drive governance, security, compliance, and best practices for system administration and usage.

What You'll Bring

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field preferred.
• 3+ years of experience working with Microsoft Dynamics 365 or a similar enterprise CRM, preferably in a business process or operations-focused role.
• Hands-on administration experience with the KORE Intelligence Platform or a comparable sponsorship and asset management system.
• Experience supporting enterprise system implementations and collaborating with technical administrators or implementation partners.
• Working knowledge of Microsoft Power Platform tools, including Power Apps, Power Automate, and Power BI.
• Strong stakeholder management, communication, and cross-functional collaboration skills.
• Experience establishing governance, security, and data management best practices.
• Microsoft certifications such as Dynamics 365 Fundamentals or Dynamics 365 Administrator preferred.
• Experience with Tableau or Power BI reporting and analytics preferred.
• Experience working in professional sports, sports organizations, or live event-driven environments preferred.

Why This Role?

This is an opportunity to help shape the systems and processes that power NASCAR's business operations and commercial growth. By leading the strategy, administration, and optimization of critical business platforms, you'll enable teams across the organization to work more efficiently, make better decisions, and maximize the value of partnerships and assets. Your impact will help create a more connected, data-driven NASCAR, supporting the future growth of one of the most recognizable brands in sports and entertainment.