- Location
- Jacksonville, United States of America · Phoenix · Dallas · Charlotte
- Workplace
- Onsite
- Type
- Full-time
- Experience
- 3+ years
- Education
- Bachelor
- Source
- Workday
Description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses. Key responsibilities include reviewing and analyzing portfolio trends, supporting the development of more complex databases or queries to extract data, and supporting the production of data for internal and external reporting needs. Job expectations include working with Technology to implement changes necessary to support ongoing data needs.
The successful candidate will independently manage projects from requirements gathering through implementation, leveraging data from multiple enterprise systems to develop dashboards, reports, automated processes, and analytical solutions. This position requires strong analytical thinking, technical expertise, attention to detail, and the ability to consistently meet deadlines in a fast-paced environment.
The role is expected to communicate complex data and analytical results in a clear and concise manner to both technical and non-technical audiences while maintaining high standards for data quality, governance, and documentation.
Responsibilities:
Supports the development and execution of reporting to allow Risk and business partners to effectively identify and manage risk
Analyzes trends and supports the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies
Provides analytical support on various product strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met
Participates in the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data
Supports with responding to complex ad-hoc requests for information from both internal and external parties
Provides support on cross-functional efforts to remediate data quality issues
Monitors the outputs of controls and investigates alerts from the control checks
Develop, maintain, and enhance analytical solutions, dashboards, and reporting frameworks using Power BI, Tableau, SQL, Python, Alteryx, and SAS.
Extract, transform, validate, and analyze data from multiple enterprise data sources, including Microsoft SQL Server and Oracle databases.
Independently gather business requirements and draft technical requirements, solution documentation, business rules, and process documentation.
Transform complex datasets into meaningful insights, trends, metrics, and recommendations that support business and risk management decisions.
Design, develop, and automate recurring reporting processes to improve efficiency, accuracy, and scalability.
Conduct trend analysis, root-cause analysis, forecasting support, capacity analysis, and performance measurement activities.
Partner with business stakeholders to understand reporting needs and develop analytical solutions that support strategic objectives.
Perform audit-level data validation, quality assurance, and reconciliation procedures to ensure data integrity and compliance with governance standards.
Utilize Bitbucket for source code management, version control, and deployment support.
Maintain clear documentation and process controls to support operational sustainability, audit readiness, and business continuity.
Effectively manage multiple priorities and deliver projects within established timelines.
Present analytical findings and recommendations to management and business partners.
Identify opportunities for process improvement, automation, and enhanced analytical capabilities.
Required Qualifications
Bachelor's Degree in Data Analytics, Computer Science, Information Systems, Mathematics, Statistics, Finance, Economics, Engineering, or a related quantitative field.
3+ years of experience in analytics, business intelligence, data management, risk analytics, financial crimes, compliance, or related analytical functions.
Demonstrated ability to work independently with minimal supervision.
Strong analytical, quantitative, and problem-solving skills.
Proven experience gathering business requirements and translating them into technical solutions.
Experience drafting technical documentation, process documentation, and business requirements.
Strong verbal, written, and presentation skills.
Ability to communicate complex analytical concepts to technical and non-technical audiences.
Ability to manage multiple priorities and consistently meet deadlines.
Strong attention to detail and commitment to data quality.
Skills:
Attention to Detail
Business Intelligence
Data Mining
Data and Trend Analysis
Risk Analytics
Risk Management
Adaptability
Collaboration
Continuous Improvement
Data Visualization
Project Management
Business Acumen
Issue Management
Regulatory Relations
Stakeholder Management
Technical Documentation
Critical Thinking
Requirement Gathering
Process Improvement
Quality Assurance
Executive Communication
Continuous Improvement
Time Management
Required Technical Skills
Advanced
SQL
Power BI
Tableau
Python
Alteryx
Intermediate to Advanced
Microsoft SQL Server
Oracle Database
SAS
Bitbucket
Data Modeling
Data Visualization
Reporting Automation
Business Intelligence
Data Quality Management
Preferred Qualifications
Experience within Financial Crimes, AML, Fraud, Compliance, Risk Management, or Banking Operations.
Experience supporting highly regulated or audit-focused environments.
Experience developing executive-level dashboards and performance scorecards.
Knowledge of forecasting, workforce planning, capacity planning, or operational performance reporting.
Experience working with Agile project methodologies.
Knowledge of machine learning, predictive analytics, or statistical modeling techniques.
Experience supporting regulatory examinations and audit reviews.
Shift:
1st shift (United States of America)Hours Per Week:
40