- Location
- 100 Ottawa Ave Sw - GRAND RAPIDS, MI, United States of America · 1170 Peachtree St Ste 1200 - ATLANTA, GA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Security
- Education
- Bachelor
- Source
- Workday
Description
About Acrisure:
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Responsibilities:
- Triage service requests from internal stakeholders and agency partners to ensure the responsive resolution of incidents and handling of requests.
- Respond to security alerts and incidents in global IT systems.
- Conduct investigations of security incidents and anomalies to determine the scope, impact, and root causes.
- Collaborate with the Security Operations team to assess the urgency of each alert, as necessary.
- Perform incident response activities, including containment, eradication, and recovery, to minimize the impact of security incidents.
- Document all actions taken during incident response process for future analysis and improvement.
- Coordinate with stakeholders during the incident response process, keeping them informed about the progress and involving them in decision-making.
- Stay up to date with industry trends, emerging technologies, and the IT industry more broadly to inform the defense of the organization.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent work experience
- Thorough understanding of IT infrastructure technologies, including hardware, software, networking, and cloud services.
- Experience working within ITMS workflows while delivering high customer satisfaction.
- Demonstrated expertise in how various platforms and technologies integrate to create comprehensive solutions.
- Excellent communication and interpersonal skills, with the ability to build rapport with colleagues and understand their business needs.
- Ability to understand, interpret, and apply common security standards and frameworks such as NIST, 800-53, CIS, SOX, and ISO-27001.
- Experience with security technologies including, SentinelOne, Abnormal Security, Microsoft Suite, Rapid7 IVM, ServiceNow, Google SecOps, etc.
- Experience with the Microsoft Security suite including Defender and Purview applications
- Solid understanding of major operating systems (Windows, Mac, Linux)
- Experience with IT infrastructure, networking, and software solutions.
#LI-CH1
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
