Security Guard Full Time Customer Service Patrol Driver

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Customer Service Patrol Driver in Miami, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Officer at a retail mall location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for shoppers, tenants, and visitors. This driving post combines customer service, communication, and security-related responsibilities while reflecting Allied Universal’s agile, reliable, innovative, and people-first culture through teamwork and integrity.

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule:

DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMFri08:00 AM - 04:00 PMSat08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to tenants, shoppers, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the mall interior, exterior, parking areas, common areas, and perimeter to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity at the location, and report suspicious behavior, hazards, maintenance concerns, and policy violations according to site procedures.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services as directed.
• Prepare accurate activity logs, incident reports, and shift documentation, and communicate relevant information to Allied Universal leadership and site management.

Minimum Requirements:

• A valid driver’s license is required in the state where the job is located.
• The ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1652774