Sr. Manager, People Solutions

At Concentrix, we power some of the world’s most recognisable brands through strategy, technology, and human-centred solutions. We are a global organisation where people are at the heart of performance. This is your chance to join a company where HR is not seen as support alone — it is a strategic driver of growth, culture, and transformation. 

We’re looking for a Senior Manager, People Solutions who wants to do more than manage processes; you will serve as a vital strategic partner to our leaders, helping them build engaged, high-performing teams, you’ll lead the way in transforming how we support our people and drive our business success. This is your opportunity to influence how teams are built, how leaders lead, and how employees experience work every day by helping to create an environment where people feel valued, included, supported, and inspired to do their best work.  
 

What You'll Be Doing
 

Strategic HR Partnership 

• Collaborate with senior leaders to align people priorities with organizational goals. 

• Provide expert guidance on team effectiveness, talent decisions, and organizational design. 

• Transform business challenges into impactful, people-centered solutions. 
   

Team Development 

• Lead and coach the People Solutions team to deliver responsive HR support. 

• Promote collaboration, accountability, and a continuous improvement mindset. 
   

Employees-First Mindset 

• Champion a workplace culture that values, supports, and empowers all employees. 

• Balance business objectives with employee experience to promote fairness and inclusion. 
   

Leadership Capability 

• Mentor leaders to enhance their abilities in building accountable and high-performing teams. 

• Guide on performance management, feedback, and change leadership. 
   

Talent Strategy & Workforce Planning 

• Team up with leaders to assess current and future talent needs. 

• Drive initiatives for talent attraction, retention, and development. 
   

Culture & Employee Engagement 

• Implement culture initiatives that reinforce our company values. 

• Utilize employee feedback to shape actionable improvements. 
   

Employee Relations Management 

• Oversee sensitive employee relations issues with sound judgment. 

• Provide advice on workplace policies and ensure compliance. 
   

Organizational Change Leadership 

• Support leaders through transformational change and guide effective communication. 

• Cultivate a culture of adaptability to enhance employee experience. 
   

Program Delivery 

• Lead core HR programs and ensure effective execution aligned with business needs. 
   

Candidate Profile 

• Experience: 10+ years in HR, with 2-4 years in progressive management roles. 

• Education: Bachelor’s degree in a relevant field. 

• Strong understanding of business operations and demonstrated business acumen. 

• Excellent attention to detail and a customer-focused mindset. 

• Demonstrated initiative with a commitment to continuous improvement. 

• Proven ability to mentor, coach, and lead teams in a fast-paced environment. 

• Proficient in Microsoft Office and possess strong communication skills. 
   

Why Join Us? 

• Embrace the flexibility of working from home. 

• Be a part of a company that prioritizes people and culture. 

• Collaborate with innovative leaders and shape the future of HR. 

Who Will Succeed in This Role?

You’re a HR leader who can combine strategic thinking with practical delivery and know how to support business performance without losing sight of employee experience. You thrive in pace and complexity and enjoy working in a business that moves quickly. You can juggle priorities, manage competing demands, and still deliver high-quality outcomes. You lead through others by being passionate about developing teams and helping leaders succeed. You create clarity, build trust, and raise the bar for performance. 

Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.