- Salary
- $82k – $172k
- Location
- BWJ OSAN AB KOREA, Korea, Republic of
- Workplace
- Onsite
- Type
- Full-time
- Experience
- 5+ years
- Clearance
- Required
- Source
- Workday
Description
The Opportunity:
Seeking a highly motivated Field Service Representative to support the NCCT contract on base in Osan, South Korea. You will have an engineering or technical background and strong communication and troubleshooting skills and be on site to complete tasking as identified below. Travel will include to Rockwall, Texas for training, etc. as well as potential other trips to CONUS or other OCONUS locations.
Responsibilities:
Installation of equipment and software versions
Configuration management
Testing
Assessment and Authorization (A&A) checks of NCCT servers and related materials
Performing system resets
Performing health checks of the local NCCT system
Troubleshooting of hardware and software anomalies
Providing user assistance
Coordinating upgrade efforts with site leadership
Working general connectivity issues
Resolving trouble tickets
Identifying issues and reporting on them and the resolution
Supporting equipment and material inventory and tracking
Support to local site maintenance and operational personnel in the identification and resolution of questions, anomalies, and discrepancies of NCCT and related interface functionality.
Comply with local administrative and work performance policies as established by Functional Director (FD) or designated representative to include supply discipline, tool control, and Air Force Occupational Safety and Health (AFOSH) standards.
Perform timely data entry into the Air Force approved maintenance tracking system (i.e. Remedy, IMDS, SERENA, etc.) in accordance with the local maintenance standards for maintenance actions performed.
Provide on-site post-installation training for both system admin and operators as needed
Support of ad hoc orientation/training/demonstrations for external/ temporary users and visitors
May be called upon to support locations other than assigned base
Qualifications:
Required:
5-8 years of experience in engineering
Approved 8570 (Directive 8140) Baseline Certification
Top Secret clearance, SCI with CI poly
Must be able to obtain:
SIPR, JWICS, Cat-II, Cat-III, and ACE/CENTRIX-K accounts.
Desired:
Containerized systems
Kubernetes (K8) configuration and deployment
Linux
Docker
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$82,100-$172,400
