- Salary
- $42k+/yr
- Location
- Boynton Beach, FL, FL, US
- Department
- IT
- Education
- High School
- Source
- GovernmentJobs
Description
PURPOSE OF CLASSIFICATION
The purpose of this classification is to perform receptionist, clerical, and data-entry work for the Police Department.ESSENTIAL FUNCTIONS
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Serves as receptionist at front desk of Police Department; answers telephones and forwards calls to appropriate division or staff person; greets and assists the general public;
Reviews look-out teletypes from other public safety agencies and forwards to shift commanders; sends teletype to other agencies for wanted persons arrested locally.
Performs information searches and queries on the National Crime Information Center/Florida Crime Information Center, NCIC/FCIC, computer system for active warrants, prisoners, missing persons, stolen property, driver's license history checks, property titles and other information; enters same data in system and confirms acknowledgments of arrests by other agencies.
Assists in performing quality control checks of daily computer entries in local computer system and NCIC/FCIC computer system; checks, validates and/or corrects entries; reviews and edits police reports for errors, accuracy and completeness.
Prepares log sheets of police citations, maintains hard copies of parking citations; batches tickets for submittal to Clerk of Court, submits log sheets, citations and witness lists to Clerk of Court; updates files on paid and voided tickets; forwards unpaid tickets to Clerk's Office for vehicle tag liens, transmits citation data to the state; posts court disposition information on citations and in files.
Runs criminal history and warrants checks in NCIC/FCIC and other available RMS systems.
Maintains case and court information on felony cases; forwards information to State Attorney's Office.
Monitors surveillance cameras for holding cell security.
Makes calls to other officers, detectives, special assignment units, and others for police assistance to include Special Weapons And Tactics, (SWAT), Information Technology (IT), Traffic Homicide Investigator (THI) and Hostage Negotiations Team (HNT) call outs.
Operates a variety of office equipment including telephone, typewriter, cash register, computer, teletype machine, printer, facsimile, document scanner, calculator, paper shredder, and dispatch radio.
Delivers police documents and records to other local agencies, county courthouse, and to state agencies.
Assists in the maintenance and security of police documents in accordance with Florida Schedule Retention Laws, Florida Department of Law Enforcement/Federal Bureau of Investigations (FDLE/FBI) user agreements and Florida Sunshine Laws-Florida State Statute 119.
Reviews and redacts when necessary all police related documents in accordance with Public Records Laws.
Reviews shift transmittals for errors, completeness and accuracy, maintains logs, as well as scan/attach all documents created into the Records Management System.
Coordinates with FDLE and County Court for Seal and Expungement of Records.
Coordinates background checks for Agency employment, both internal and external agencies.
Coordinates Public Records Requests with City Clerk and City Departments.
Collects payment for Records Requests, Parking violations and Curbstoning violations.
May participate in Emergency Mobilization during a State of Emergency.
Assists with preparation of case information for local hearings.
ADDITIONAL FUNCTIONS
Performs other related duties as required.MINIMUM QUALIFICATIONS
High school diploma or equivalent; one (1) year previous experience that includes related clerical, administrative support and customer service work.
Must possess and maintain a valid Florida driver's license. Must possess and maintain certification as a NCIC/FCIC terminal operator by the State of Florida or have the ability to obtain within one year (1) in the position and maintain the certification thereafter. Must be able to accommodate a varying work schedule which may include working on nights/overnights, weekends, holidays or during declared emergency events.COMMUNICATION COMPETENCIES
Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to effectively communicate with co-workers, subordinates, management, Police Officers, Firefighters, Paramedics and the general public.
KNOWLEDGE, SKILLS, AND ABILITIES (KSA's)
PHYSICAL & SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds, visual cues or signals. Tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
The purpose of this classification is to perform receptionist, clerical, and data-entry work for the Police Department.ESSENTIAL FUNCTIONS
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Serves as receptionist at front desk of Police Department; answers telephones and forwards calls to appropriate division or staff person; greets and assists the general public;
Reviews look-out teletypes from other public safety agencies and forwards to shift commanders; sends teletype to other agencies for wanted persons arrested locally.
Performs information searches and queries on the National Crime Information Center/Florida Crime Information Center, NCIC/FCIC, computer system for active warrants, prisoners, missing persons, stolen property, driver's license history checks, property titles and other information; enters same data in system and confirms acknowledgments of arrests by other agencies.
Assists in performing quality control checks of daily computer entries in local computer system and NCIC/FCIC computer system; checks, validates and/or corrects entries; reviews and edits police reports for errors, accuracy and completeness.
Prepares log sheets of police citations, maintains hard copies of parking citations; batches tickets for submittal to Clerk of Court, submits log sheets, citations and witness lists to Clerk of Court; updates files on paid and voided tickets; forwards unpaid tickets to Clerk's Office for vehicle tag liens, transmits citation data to the state; posts court disposition information on citations and in files.
Runs criminal history and warrants checks in NCIC/FCIC and other available RMS systems.
Maintains case and court information on felony cases; forwards information to State Attorney's Office.
Monitors surveillance cameras for holding cell security.
Makes calls to other officers, detectives, special assignment units, and others for police assistance to include Special Weapons And Tactics, (SWAT), Information Technology (IT), Traffic Homicide Investigator (THI) and Hostage Negotiations Team (HNT) call outs.
Operates a variety of office equipment including telephone, typewriter, cash register, computer, teletype machine, printer, facsimile, document scanner, calculator, paper shredder, and dispatch radio.
Delivers police documents and records to other local agencies, county courthouse, and to state agencies.
Assists in the maintenance and security of police documents in accordance with Florida Schedule Retention Laws, Florida Department of Law Enforcement/Federal Bureau of Investigations (FDLE/FBI) user agreements and Florida Sunshine Laws-Florida State Statute 119.
Reviews and redacts when necessary all police related documents in accordance with Public Records Laws.
Reviews and codes all reports for FDLE/FBI crime reporting data for Florida Incident-Based Reporting System (FIBRS) and National Incident-Based Report System (NIBRS).
Reviews shift transmittals for errors, completeness and accuracy, maintains logs, as well as scan/attach all documents created into the Records Management System.
Coordinates with FDLE and County Court for Seal and Expungement of Records.
Coordinates background checks for Agency employment, both internal and external agencies.
Coordinates Public Records Requests with City Clerk and City Departments.
Collects payment for Records Requests, Parking violations and Curbstoning violations.
May participate in Emergency Mobilization during a State of Emergency.
Assists with preparation of case information for local hearings.
ADDITIONAL FUNCTIONS
Performs other related duties as required.MINIMUM QUALIFICATIONS
High school diploma or equivalent; one (1) year previous experience that includes related clerical, administrative support and customer service work.
Must possess and maintain a valid Florida driver's license. Must possess and maintain certification as a NCIC/FCIC terminal operator by the State of Florida or have the ability to obtain within one year (1) in the position and maintain the certification thereafter. Must be able to accommodate a varying work schedule which may include working on nights/overnights, weekends, holidays or during declared emergency events.COMMUNICATION COMPETENCIES
Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to effectively communicate with co-workers, subordinates, management, Police Officers, Firefighters, Paramedics and the general public.
KNOWLEDGE, SKILLS, AND ABILITIES (KSA's)
- Knowledge of the Florida and National Crime Information Center's systems, procedures and methods of accessing and inputting data.
- Knowledge of City and Department rules, regulations, policies and procedures.
- Knowledge of Florida's Public Records law(s); F.S.S. 119 as well as basic knowledge of State and Federal laws.
- Skilled at paying attention to minute detail in the performance of job duties.
- Ability to perform addition, subtraction, multiplication, division, calculate decimals and percentages.
- Ability to create and maintain logs and spreadsheets.
- Ability to accurately, effectively, and respectfully communicate digitally, orally and in writing.
- Ability to accurately perform general and specific clerical and administrative functions.
- Ability to multitask and manage a varied workload.
- Ability to operate various types of office equipment.
- Ability to utilize Microsoft Office and other software appropriate to department functions.
- Demonstrated ability to establish and maintain effective and harmonious working relationships with all persons interacted with during the performance of duties.
- Demonstrated ability to achieve a high level of accuracy in the performance of duties.
PHYSICAL & SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds, visual cues or signals. Tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
Skills
ComplianceCustomer Service
