Food Server

Description

Founded in 1921, Barrington Hills Country Club is an exclusive, member-owned private club with a rich history in the community of Barrington, IL. We are committed to providing our members with the best experience, whether it be sports, recreational or social, we always strive to provide the highest quality.

JOB TITLE: Food Server

Related Titles: Waitstaff

Reports to: Food and Beverage Manager, Dining Room Supervisor

Position Summary

Provides outstanding food and beverage and club event service to all club members and guests.

Essential Job Functions

• Delivers and promotes prompt, courteous and friendly service to all members, guests and employees.
• Performs opening duties and side work as assigned by manager.
• Provides immediate attention to all members and guests upon seating.
• Answers questions and suggests menu items.
• Enters orders in to the club’s point of sale system and explains any special cooking instructions with accurate abbreviations of food items.
• Assembles food on tray.
• Serves meals according to service techniques.
• Checks back with guests/members to ensure satisfaction.
• Removes soiled dishes.
• Suggests and/or serves dessert, coffee, and/or after dinner drinks.
• Verifies accuracy of all checks before closing shift.
• Keeps tables, dining room, and server stations clean and tidy.
• Advises supervisor/manager of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Studies all menu items and is able to explain dishes to members and guests upon request or if a special item is being prepared.
• Distributes menus and seats members/guests, if hostess is not on duty or is busy.
• Attends pre-shift line-up meetings before each service shift.
• Attends staff meetings as scheduled by the clubhouse manager and/or dining room manager.
• Trains new staff members.

*The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. The Club is open to serve its members on all major holidays excluding Christmas Day and New Year’s Day. All employees are expected to work on these holidays.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor or contact the Resources Department if you feel that you require an accommodation.

Education/Certifications/Licenses/Training

Must be of legal age to serve alcoholic beverages (varies by state). Must obtain any required local and state licenses or certifications.

Experience/Background/Knowledge Prior Server experience preferred.

Skills

Ability to communicate effectively with managers and employees in a fast-paced environment. Must be able to perform basic math computations.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel, and crouch; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. At times, may be required to operate a motor vehicle.