- Salary
- $17+
- Location
- New York, NY, US
- Type
- Part-time
- Experience
- 1+ years
- Closing date
- Today
- Source
- iCIMS
Description
What you'll bring to the team
🎬 Guest Experience Host – Operations & Behind the Scenes Tour Guide
📍 Madame Tussauds New York🕒 Part-Time
Candidates must be 18+ for the role.
🌟 Step Into the Spotlight!
Ready to bring the fun to life? At Madame Tussauds New York, you don't just come to work... you become part of the magic! ✨
From rolling out the red carpet for guests 🎥 to sharing the secrets behind our world-famous wax figures 🕯️, every day is exciting, energetic, and unforgettable.
We're looking for friendly, outgoing, and enthusiastic team players who love creating memorable experiences and making people smile! 😄
🎭 What You'll Do
🎤 Become a Behind the Scenes Tour Guide
✅ Lead guests on our exclusive Behind the Scenes Tour✅ Share fascinating facts about the wax-making process✅ Bring the Madame Tussauds story to life through engaging storytelling
🌟 Be the Face of the Attraction
✅ Welcome guests with energy, confidence, and a red-carpet attitude✅ Memorize tour scripts and figure facts✅ Act as a brand ambassador and spokesperson for Madame Tussauds
📸 Keep the Attraction Guest-Ready
✅ Ensure exhibit areas are clean, safe, and photo-ready✅ Help create a positive, memorable experience for every guest
🍿 Enhance the Guest Experience
✅ Promote souvenirs, snacks, and attraction upgrades✅ Answer guest questions and assist with wayfinding✅ Help manage crowd flow and operational needs
🛡️ Safety First
✅ Follow health, safety, and food handling procedures✅ Maintain a safe and welcoming environment for all guests
Qualifications & Experience
🌟 About You
✅ 6 months to 1 year of experience in attractions, entertainment, tours, hospitality, or customer service preferred
✅ Friendly, energetic, and guest-focused with strong communication skills
✅ Comfortable working in fast-paced environments, including areas with loud noise and confined spaces
✅ Self-motivated, dependable, and able to work independently or as part of a team
✅ Strong problem-solving skills and confidence handling guest questions and concerns
✅ Flexible availability, including 🌞 days, 🌙 nights, 🎉 weekends, 🎄 holidays, and special events
💫 If you love engaging with people and creating memorable guest experiences, we'd love to meet you! 🎬✨
Benefits
The Perks of the Magic ✨🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.💰 401(k) Savings Plan: Build your future with our company-matched retirement program.🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs.🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.
