Customer Service/Receptionist

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join JFW Auto S. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. ResponsibilitiesAnswer customer calls and set service appointmentsServe as a receptionist to greet walk-in customers and direct them to the appropriate team members for further assistanceRespond quickly to internet, phone and live chat inquiries using email, scripts and templatesProvide customers with initial product information and direct them to the appropriate dealership resourcesParticipate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership managementUtilize CRM tracking system daily QualificationsAt least one previous role based in customer service experienceExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver’s license