- Salary
- $19 – $23
- Location
- Vista, CA
- Type
- Full-time
- Department
- Customer Service
- Education
- Master
- Source
- ApplicantPro
Description
Are you a master of organization and customer care? Do you thrive in a fast-paced environment where you get to make people's lives easier? If so, we've got the perfect position for you at Innovative Pest Solutions as a full-time Scheduler - Customer Service Rep. Our Vista, CA office needs a strategic problem solver like you to join our team and provide excellent care to our clients. Keep reading to learn all the awesome perks of being part of our team!
WHAT'S IN IT FOR YOU?
You start off earning $19.00 - $23.00/hour and work a standard schedule from Monday - Friday, 8:00 am - 5:00 pm.
We also provide our team with fantastic benefits, including medical, dental, vision, life, sick leave, vacation, paid holidays, a 401(k), and supplemental insurance.
Interested? All that you need to get started is:
- 2+ years of customer service experience, preferably in an office environment
- Excellent in-person, email, and phone communication skills
- Computer proficiency and ability to type 30+ WPM
- Reliable transportation
- Ability to attend 1 monthly Saturday meeting at our local corporate headquarters
A high school diploma or equivalent would be preferred. A college degree or dispatching experience would be a bonus. Experience with fieldwork software would also be a plus.
HOW DO WE CARE FOR OUR TEAM?
Innovative Pest Solutions, founded in 1994, is a visionary leader in integrated pest management. Our diverse services encompass bird, bed bug, heat, rodent, termite, and weed solutions. Each specialized division crafts customized plans, reflecting our commitment to excellence in pest management. We maintain a familial atmosphere despite our growth and are committed to treating our employees well. Join our team today and help us keep our community safe and healthy!
WHAT CAN YOU EXPECT?
As a Scheduler - Customer Service Rep, you are responsible for assisting our customers and connecting them with our services. Your average day involves tasks like scheduling appointments, handling inquiries, resolving complaints, and dispatching technicians. Offering technical insights, you provide engineering information to clients and generate accurate proposals. You diligently update customer accounts and establish new file folders, showcasing your organizational prowess. Your role is instrumental in driving our success!
TAKE THE NEXT STEP!
Applying for this position is a walk in the park if you feel it's a good fit for you. Our initial application process can be completed in less than 3 minutes. Best of luck and we can't wait to add you to the team!