Director of Operations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

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Director of Operations – NRDC

Job Summary

McKesson is seeking a Director of Operations. This position is responsible for all operational activities and P&L accountability across the facility as well as inventory accountability and exposure to risk and loss for the distribution center. The individual will be responsible for providing the highest possible service to the market customer base, and providing a work environment conducive to superior productivity, safety, quality, and morale. The Director of Operations is actively engaged in long term strategic planning for the distribution center.

Key Responsibilities

Strategic & Cross Functional Management

• Collaborate with both regional/local management to develop and align strategic initiatives to implement locally.

• Establishes priorities and ensures all employees are working toward common goal.

• Ensure high quality employee attraction, engagement, and development at all levels.

• Coaches and builds operations team to maintain superior customer service.

• Strategize with leaders to stay ahead of changing customer needs, industry advances, and labor planning concerns.

• Collaborate with stakeholders from HR, Engineering, Six Sigma, Finance, and more to ensure operations are identifying, meeting, and exceeding desired output and best practices.

• Coordinate with Transportation team and Contractors.

Employee Management

• Motivates and inspires DC personnel to achieve set vision and objectives.

• Cultivates leadership and support for on-going training and individual and professional development of management and employees.

• Build bench strength through modeling ICARE/ILEAD and development of a high-performing culture. Work with regional management on succession planning.

• Develop a strong team of DC leaders and provide coaching and appropriate development opportunities for direct reports.

• Direct staff of over 650 employees to provide a work environment that fosters creativity, productivity, collaboration, and accountability.

Financial Ownership

• Utilize financial acumen and knowledge, especially in making business decisions.

• Monitor and analyze costs and assist the management team in hitting their goals.

• Financial Responsibilities include P & L Ownership (Budgeting and Profitability), Inventory management (Expense Control).

• Compliance and Safety

• Oversee compliance with federal, state, local, and company policies and safety regulations.

• Responsibilities include Regulatory Control, Internal Auditing (SOP, Vendor, and other), and Safety.

Minimum Requirements

• 12+ years of professional experience and 4+ years of management experience.

Critical Skills

• Capable of handling multiple priorities and extensive time demands regarding both logistics and employee relations and engagement. Effectively navigates through complex situations, both internal and external, that may require multiple decision makers.

• Excellent organizational skills, excellent communication skills (verbal/written), and management skills.

• Ability to develop, drive, implement and maintain innovation and promote continuous improvement around engineering processes, customer support, cost structure and quality initiatives.

• Strong PC skills and the ability to use McKesson’s suite of PC-based applications (Excel, Word, PowerPoint, Microsoft Outlook, etc.).

• Comprehensive knowledge of drug distribution methods and procedures

• Knowledge with WMS systems, General understanding of warehouse control system and specialized material handling equipment.

• Accomplished demonstration of building organizational talent and development of strong teams.

Additional Knowledge & Skills

• HR management and leadership skills.

• Results orientation & energy.

• Expert communication skills (oral and written).

• Decisiveness & judgment. 

• Openness & candor.

• Customer focus.

• Business process improvement.

• Value diversity.

Education

• 4-year degree in related field or equivalent experience.

Working Conditions

• On-Site – Olive Branch, MS  

• Must be willing to work various hours to manage across multiple shifts.

• Able to travel 5% of the time.

• Multiple environments including office, warehouse, and refrigerated storage.

#LI-JT2

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

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