Host / Hostess

Host / Hostess - Highly Skilled

Are you enthusiastic about creating a welcoming atmosphere for guests? Do you thrive in a fast-paced restaurant environment?

Welcome to the Host team! As a Host / Hostess, you will play a crucial role in ensuring guests have a delightful dining experience from the moment they arrive. Join us and be part of a dynamic team where you will learn valuable customer service and communication skills.

Job Description

• Greet and welcome guests with a genuine smile and positive attitude.
• Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.
• Learn to calculate and provide accurate wait times, keeping guests informed.
• Maintain a clean and organized front-of-house area.
• Communicate effectively with servers and kitchen staff for a smooth seating process.
• Escort guests to tables, present menus, and accommodate special requests.
• Engage with guests, anticipate their needs, and provide prompt assistance.
• Stay informed about the menu, specials, and promotions to offer accurate information.
• Handle guest complaints professionally or escalate when necessary.
• Collaborate with the team to ensure exceptional customer service.
• Monitor and manage table turnover efficiently.
• Uphold grooming and dress code standards while maintaining a professional appearance.
• Maintain high standards of cleanliness and hygiene in the restaurant.

Location: CRAVE FOUNTAINS LLC 8889 Gateway Blvd W, El Paso, TX 79925, USA

Crave Kitchen and Bar offers Breakfast, Brunch, Lunch, Dinner, Drinks and Take Out in a casual-fine dining restaurant that offers a Modern American menu in a stylish intimate yet comfortable setting.