Maintenance Supervisor

Essential Functions

Duties may include, but are not limited to, the following:

• Plans, organizes, schedules, and assigns preventive and remedial maintenance work for buses and automobiles or equipment production lines.

• Monitors work order accuracy, completion times and assists technicians as needed in vehicle repairs.

• Periodically reviews competed technician work and assists in quality oversight of maintenance repairs.

• Develops and maintains computer and manual files for payroll, attendance, project budgets, and vehicle service; prepares daily reports.

• Maintains close communications with Operations, to respond in a timely manner to dispatch mechanics and schedule repairs to meet Operational needs. 

• Implements and maintains safety programs.

• Ensures compliance and promotes aspects of the Environmental Management System to employees and coworkers.

• Conducts meetings on safety, tool uses, shop practices, equipment upgrade projects, and other related topics.

• Investigates and reports accidents and injuries.

• Follows up on ordered parts, equipment, and supplies, and administers warranty claims to ensure accuracy and adherence to production schedules.

• Participates in warranty tracking.

• Participates in repeat defect tracking to help identify trends and develop improvement plans to target and correct known concerns.

• Counsels' subordinates on compliance with procedures, rules, and regulations.

• Conducts first-level disciplinary and grievance hearings.

• Analyzes component failures, identifies problems, plans repair and replacement schedules, and aids staff to remedy problems.

• Reviews Operator defect cards and sets priority schedule for repairs.

• Conducts meetings to determine user needs.

• Approves completed work/repairs and conducts follow-up inspections.

• Plans, organizes, and coordinates service preparation activities of new or retired vehicles.

• Prepares various reports, develops presentations, and manages special development projects.

• May assist in field repairs of vehicles as needed.

• Supervises and trains subordinates on shift in all phases of service and repair of vehicle including but not limited to basic repair, air conditioning, electrical, major component rebuild and /or vehicle cleaning operations.

• Accounts for subordinate and personal compliance with all of NCTD’s safety rules, polices, and procedures.

• Consistently and equitably, initiates documents, and recommends appropriate written and verbal disciplinary action and commendations. 

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of NCTD are carried out.

• Other duties, as assigned.

Experience/Education

• High School diploma or equivalent. 

• Associate’s Degree in related field preferred; minimum three (3) years of relevant experience performing work in the repair and maintenance or procurement of vehicles and heavy equipment, including a minimum of two years of relevant experience at or above the lead level
  
  

  A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.

Certificates/Licenses

• Possession of and the ability to maintain a California driver’s license, Class B with passenger and air brakes endorsements, with less than 6 points in the prior 36-month period, and no DUIs in the prior 7 years. 

• ASE H series certification is preferred. 

• Must be able to obtain and maintain access to Marine Corp Base Camp Pendleton.

• Must possess or be able to obtain EPA 609 certification.

• Must possess or be able to obtain any other certifications deemed necessary for the successful completion of tasks required of this position.

• Ability to obtain a forklift certification within 6 months of hiring.

General Requirements

• Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, high voltage protection, eye and hearing protective devices (HPD), if and when required.

• Positions in this job classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations.

• Exceptional relationship-building skills to deal competently with individuals at all levels of responsibility and authority.

• Knowledge of theories and practices of repair and maintenance of transit vehicles, including engines, parts, components, and electrical systems of diesel, gasoline, and alternative fuel vehicles. 

• Knowledge of accident investigation procedures and practices. 

• Knowledge of safe and proper use of tools and equipment as well as applicable local, state, and federal laws, rules, and regulations governing maintenance, repair, and procurement of public transit vehicles.

• Knowledge of project planning and budgeting techniques as well as principles of supervision.

• Skill in planning, organizing, and monitoring work of a fleet/equipment maintenance work unit including interacting professionally with various employees and representatives. 

• Skill in reading and understanding electrical, pneumatic, hydraulic, or other schematics.

• Skill in Maintenance and Material Management programs and/or Enterprise Asset Management terminals and diagnostic equipment. 

• Strong written and oral communication skills, including knowledge of the structure and content of the English language such as the meaning and spelling of words, rules of composition and grammar. Superior writing and proof-reading skills.  

• Intermediate to advanced proficiency in computer software programs, particularly the Microsoft Office Suite.  Experience with Enterprise Asset Management, such as Trapeze EAM, is a plus.