Legal Administrative Professional I - Family Support (Internal Applicants Only)

Salary: Range 38 - $29.25 (step one) - $37.08 (step ten) * 

Work Schedule: Monday- Friday, our core business hours are 8:00 a.m. to 5:00 p.m.

Work Location: In-person/telecommute (hybrid); Three days in-office required; 724 West Smith Street, Suite 101, Kent WA 98032.  An alternative schedule is subject to supervisor approval. 

Any change in the position or work group will be determined by the needs of the Family Support Division.

• Process various motions, orders, and documents in parentage actions, such as summary judgments, continuances, dismissals, genetic tests, and Guardian ad Litems, which can involve copying, mailing, scanning and e-filing documents with the court and performing data entry in SEMS (Support Enforcement Management System). This may include preparing and completing certificates of mailing, making copies, and e-filing them with the court
• Copy, mail, and send parentage petitions out for service
• Perform basic locate work using available computer systems
• Confirm the court calendar
• Provide regular support for the reception functions of the office, including answering phones, handling in person customers, screening reception voice mail messages and faxes, processing incoming and outgoing mail
• May be assigned the orientation and/or training of co-workers
• Maintain and update physical files
• Must be able to work independently or as part of a team and interact appropriately with others
• Actively participate in PAO equity work, attending equity trainings and discussions
• Additional responsibilities and/or tasks may be incorporated, or existing ones modified as business needs evolve

• Knowledge of general office principles and practices; legal office experience or training helpful
• Knowledge of legal procedures
• Knowledge of basic alphabetizing, filing and mathematics
• Knowledge of proper English grammar, usage and spelling
• Knowledge of the operation of standard office equipment, such as personal computer, scanner, copier, mail machine, and multi-line telephone
• Keyboarding skills
• Ability to maintain office confidentiality
• Oral and written communication skills, including the ability to provide information, based on acquired job knowledge and overview, to the public and employees and agencies
• Ability to establish and maintain effective working relationships with coworkers, clients and others
• Skill in working independently or as a team member
• Skill in organizing and prioritizing
• Skill in remaining objective, nonjudgmental, and sensitive with ability to conduct business in a professional manner
• Skill in interacting with individuals from diverse backgrounds, including clients and other agency personnel
• Customer service skills in person and via telephone (discretion, patience, etiquette, professionalism)
• Ability to demonstrate predictable, reliable, and timely attendance
• Ability to follow written and verbal directions and complete assigned tasks on schedule
• Ability to read, write, and communicate in English and understand basic math
• Ability to learn from directions, observations, and mistakes, and apply procedures using good judgment
• Ability to work with supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline
• Commitment to Race, Equity and Social Justice work including ongoing cultural competence development

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