Legal Administrative Professional I - Modification Unit (Internal Applicants Only)

Salary: Range 38 - $29.25 (step one) - $37.08 (step ten) * 

Work Schedule: Monday- Friday, our core business hours are 8:00 a.m. to 5:00 p.m.

Work Location: In-person/telecommute (hybrid); Three days in-office required; initial training period will be at the King County Courthouse in Seattle.  Regular worksite will be 724 West Smith Street, Suite 101, Kent WA 98032 upon office consolidation; date TBD.  An alternative schedule is subject to supervisor approval. 

Any change in the position or work group will be determined by the needs of the Family Support Division.

• Responsible for preparing, serving and filing modification petitions, which includes printing, copying and mailing weekly batches of filing packages
• Processes various motions, orders and documents, which can involve copying, mailing, scanning and e-filing documents with the court and performing data entry in SEMS(Support Enforcement Management System)
• Opens new modification referrals from the Division of Child Support which includes setting up a physical file
• Point person for emails, voice mails, and documents received from people who are involved in private actions involving child support and public assistance. Gathers the information necessary for a deputy to determine if our office should be involved in the case, assigns case to a deputy, and maintains a spreadsheet of appearance cases
• Assembles and files working papers for trials and hearings, which may include preparing binders for the court
• Processes and tracks green cards. This involves preparing and copying Certificate of Service by Mail, tracking service, filing with the court, and performing locate work when necessary
• Associates incoming documents with the files, including updating addresses in SEMS, repackaging and re-mailing documents
• Provides regular support for the reception functions of the office, including answering phones, handling in person customers, screening reception voice mail messages and faxes, processing incoming and outgoing mail
• May need to deal with sensitive and/or potentially volatile situations
• Must be highly motivated, able to work independently, and be able to collaborate as part of a team
• Perform various other duties as assigned

• Knowledge of general office principles and practices; legal office experience or training helpful
• Knowledge of legal procedures
• Knowledge of basic alphabetizing, filing and mathematics
• Knowledge of proper English grammar, usage and spelling
• Knowledge of the operation of standard office equipment, such as personal computer, scanner, copier, mail machine, and multi-line telephone
• E-filing skills handling various forms of electronic data
• Keyboarding skills
• Ability to maintain office confidentiality
• Oral and written communication skills, including the ability to provide information, based on acquired job knowledge and overview, to the public and employees and agencies
• Ability to establish and maintain effective working relationships with coworkers, clients and others
• Skill in working independently or as a team member
• Skill in organizing and prioritizing
• Skill in remaining objective, nonjudgmental, and sensitive with ability to conduct business in a professional manner
• Skill in interacting with individuals from diverse backgrounds, including clients and other agency personnel
• Customer service skills in person and via telephone (discretion, patience, etiquette, professionalism)
• Ability to demonstrate predictable, reliable, and timely attendance
• Ability to follow written and verbal directions and complete assigned tasks on schedule
• Ability to read, write, and communicate in English and understand basic math
• Ability to learn from directions, observations, and mistakes, and apply procedures using good judgment
• Ability to work with supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline
• Commitment to Race, Equity and Social Justice work including ongoing cultural competence development
• This position may occasionally requires moving or lifting heavy objects, such as boxes of books or papers that weigh 20-25 pounds

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